Business Development and Sales Intern - EagleCare LLC

SUMMARY OF POSITION FUNCTIONS
The Business Development & Sales Internship offers hands-on experience in marketing and admissions as well as meaningful customer experiences. The Intern will learn the Long-Term Care business through practical experience working in a Senior Nursing Facility.

ESSENTIAL POSITION FUNCTIONS
• Serves as backup to the Director of Marketing/Admissions (DOMA) at supported community.
• Assists with the internal admissions system through acceptance of inquiry calls from hospitals, families, etc.
• Provides quality facility tours, maintains current knowledge of bed availability, ensures responses to all inquiries are handled properly, timely, and with appropriate follow-up, and other procedures and services.
• Enters data into computer systems (CRM/EMR) as directed by the DOMA.
• Prepares appropriate admission papers and obtains signatures from resident or responsible parties prior to or upon admission to the facility.
• Communicates special needs of new admits ensuring a smooth transition.
• Participates in weekly/monthly MBS meetings.
• Attends various training opportunities for BD and Sales at the direction of supervisor.
• Complies with the company’s privacy practices and procedures related to resident and employee records and all state and federal privacy practices and procedures related to resident and employee records and all state and federal privacy laws including HIPAA.
• Complies with and adheres to the appropriate use of Personal Protective Equipment (PPE) required by the Bloodborne Pathogens Standards. Protective Personal Equipment (PPE), including personal protective equipment for eyes, face, extremities, protective clothing, and protective shield and barriers, will be provided, used, and maintained.
• Demonstrates teamwork and prompt and regular attendance at work to ensure that quality care and services are provided to the patients we serve.
• Demonstrates C.A.R.E. values to our residents, family members, customers, and staff.
Note: Essential job functions are subject to modification/change as duties and responsibilities change with business necessity.
The essential function characteristics described here are representative of those an employee encounters while in the physical environment of this job. To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation which does not impose an undue burden may be made to enable qualified individuals with disabilities to perform the essential functions.

NON-ESSENTIAL POSITION FUNCTIONS
• Other duties as assigned that are reasonably within the scope of practice/duties and are qualified to perform.

SUPERVISORY RESPONSIBILITY

 None
Intern-Business Development and Sales Position Description
Created 04/2024
2 of 3

SPECIAL REQUIREMENTS
• None

EDUCATION & QUALIFICATIONS
• Must have obtained a High School Diploma or GED.
• Currently enrolled at a post-secondary institution.
• Marketing, management, or related field

KNOWLEDGE, SKILLS, ABILITIES
• Ability to effectively read, write, speak, and understand English.
• MS Office skills: Word, Excel, and Outlook
• General customer service and or prior retail experience

CERTIFICATES, LICENSES, REGISTRATIONS
• None

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Marketing & Sales