Business Development Specialist - Total Security Solutions
Fowlerville, MI 48836
About the Job
Business Development Specialist
Job Summary
Total Security Solutions is seeking a qualified individual to join our Sales Team as a Business Development Specialist! As a member of our Sales Team, you will be responsible for assisting in lead generation, presenting capabilities to prospective customers, setting meetings for all Sales Account Managers to close business, and providing additional support as needed to Account Managers. You will also play a critical role in business analytics, utilizing HubSpot for lead follow-up, assisting the sales leadership team with various process duties, and contributing to sales forecasting efforts.
Job Description
- Conduct phone calls to customers to build relationships and foster the TSS brand ahead of the Account Manager engagement with the client.
- Create and present case studies and capabilities to the customer base.
- Accurately manage CRM data and individual forecast/pipeline on a daily, weekly, and monthly basis.
- Respond promptly to customer inquiries received directly via phone, email, or forwarded by other departments.
- Communicate effectively and professionally with customers in written or verbal form to promote our capabilities.
- Utilize HubSpot for lead follow-up, tracking, and analytics.
- Identify and solve issues relating to the revenue performance of assigned projects.
- Maintain accurate customer information in the CRM.
- Schedule meetings with appropriate Account Managers within the market segments for all sales.
- Collaborate with other departments and team members to arrive at solutions that achieve the customers' goals.
- Conduct market research to identify new business opportunities and trends.
- Perform business analytics to support sales strategies and decision-making.
- Assist the sales leadership team with various process duties, including reporting and administrative tasks.
- Assist with sales forecasting efforts to support strategic planning and decision-making.
- Perform other various duties as assigned.
Related Experience
- 3 years office experience with an emphasis on working with Microsoft Office and Google Drive.
- Experience with HubSpot or similar CRM platforms.
- Administrative Assistance Experience is a plus.
- Experience in a fast-paced office environment.
Successful candidates will also demonstrate a commitment to integrity, superior customer service, and passion for a job well done.
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