Business Director - Chick-fil-A
Paramus, NJ 07652
About the Job
This position is for our second restaurant under construction in Paramus, New Jersey. Our new Chick-fil-A restaurant will be a landmark location, in the heart of Bergen County. While this is a new location, it will be our second restaurant and you will have the opportunity to begin your career immediately with us at Chick-fil-A Ramsey. We would begin your career through cultural and technical training, in order to launch our new location with ease. At the heart of our environment is our culture brand, “We partner together, inspire those we are connected with, and work to be a winning organization.” Applying for this position is an application to be a part of a winning organization that thrives off ownership, development, and an entrepreneurial spirit. This position is the highest level of leadership in our organization and you will work in direct reporting to the restaurant’s Owner/Operator. This position has a future for upward growth and a development plan to becoming an Owner/Operator.
Benefits
- 401(k)
- Medical, Dental, Vision & Pharmacy Benefits
- Employee meal discounts
- Flexible spending account
Overview:
Starting from $110,000 - 120,000 annually; Pay is based on location, experience, and qualifications etc.
GENERAL SUMMARY:
The Operations/Business Directors provides strategic direction for their restaurant. We are looking for a self-motivated and results-driven leader to direct and lead our restaurant's business activities and to develop and implement effective business strategies and programs. Duties for the Business Director will include allocating budget resources, creating restaurant policies, coordinating business operations, developing and inspiring team members, managing operational costs, creating great customer service, administration processes and tasks, working with vendors, hiring and training team members, identifying business opportunities, and managing IPO. Your entrepreneurial spirit and vision in leading business functions will assist our organization in building relationships with our guests, growing sales, increasing team member engagement, improving service, ensuring sustainability, and meeting business objectives.
Benefits offered for all Full-time Restaurant Managers:
- Medical, Dental, Vision & Pharmacy Benefits
- Dependent Care & Healthcare Flexible Spending Account
- 401(k) Profit Sharing (age 21 & older)
- Tuition Scholarship Opportunities
Perks & Rewards for Business Director Role:
- Competitive pay
- 2 Weeks Paid Time Off
- Sick time (40 hours per NJ State Guidelines)
- Closed on Sundays
- Off on major Holidays
KEY RESPONSIBILITIES AND AREAS OF FOCUS:
- Business Acumen: In the role of Business Director you will be responsible for setting business objectives to hit weekly, monthly, quarterly, and annual goals. You will use various reports and business tools that include: IPO, Staffing tools, Sales forecasting, labor data, customer surveys, etc. to understand and close any gaps in business performance.
- Operations: We are in the restaurant business, and we are here to serve. Servant oriented leaders who are comfortable with cleaning bathrooms, serve guests on register, filet and bread chicken, and ultimately work alongside restaurant team members in every capacity is a part of our restaurant culture and DNA. Business Directors are meant to have a certain level of operational understanding and mastery to be able to make creative and effective leadership decisions for the restaurant and team.
- Leadership Development: At Chick-fil-A we don’t gauge a leader purely off of their ability to make good decisions themselves, but also on their ability to teach and instruct others on how to grow and exercise great leadership and decision making. We want leaders who have the hearts of coaches and teachers, and who are always leveraging business situations/circumstances as growth opportunities for our team.
ADDITIONAL REQUIREMENTS:
- Bachelor’s Degree (Preferred not required)
- 5+ years in restaurant leadership (or other relevant leadership experience)
- Must be 18 years of age or older
- Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) and able to adapt to new software quickly
- Must be able to lift and carry, push or pull heavy objects up to 40 pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects
QUALIFICATIONS:
- Minimum of 5 plus years of previous food service, or other hospitality related career.
- Knowledge and skills in analyzing profit and loss statements and overall financial performance of restaurant
- Experience in Sourcing, Training, and Developing restaurant leadership
- Understanding of local, state, and Federal Labor Laws
- Entrepreneurial mindset/skills
- Has excellent verbal and written skills
- Ability to work alongside local public officials
- Experience in system/process creation
- Ability to recognize problems and problem solve
- Comfortable accepting feedback and willingness to improve
- Ability to set goals, create plans, and convert plans into action
- Experience in performance management through key data measures and team member development
Job Type: Full-time
Schedule: 10 hour shifts
Work Location: In person
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
