Business Intelligence Analyst - Foresight Intelligence
Phoenix, AZ
About the Job
Foresight Intelligence is a privately held, self-funded and rapidly growing entrepreneurial data company. Foresight is focused on streamlining data revolutionizing industries such as construction, agriculture and beyond. We thrive on creativity, problem-solving and continuous improvement! It’s an exciting time of immense growth; we’ve built a powerful machine capable of processing massive amounts of data in a world where even a one second lag is too long. The timing is perfect for a lot of potential opportunities; while the work is challenging and the pace is fast, it’s also incredibly rewarding. As a team, we achieve more in one day than most do in a week. Together, we work hard, we have fun, we brainstorm, we love ideas, and we give high-fives in the hallway. If you are interested in working in an environment where your voice matters and where your actions have a direct positive impact on the team and on the customer, you are in the right place!
Reports To: VP of Technology
Position Summary: Our Business Intelligence Analyst Will take ownership of solution implementation in response to customer requests. Customers will rely on our BI Analyst as a trusted resource for timely and accurate implementation of new business requirements.
Job Duties and Responsibilities:
Minimum Requirements:
Reports To: VP of Technology
Position Summary: Our Business Intelligence Analyst Will take ownership of solution implementation in response to customer requests. Customers will rely on our BI Analyst as a trusted resource for timely and accurate implementation of new business requirements.
Job Duties and Responsibilities:
- Research and implement solutions for customer requests
- Collaborate with Project Management, the Customer Success Team and customers to assist with release updates and deployments.
- Diagnose and troubleshoot internal and external technical issues.
- Ask customers targeted questions to quickly understand business requirements.
- Properly escalate implementation challenges to appropriate internal teams.
- Provide prompt and accurate updates on work estimate, expected timeline, and current status.
- Refer to the internal database or external resources to provide accurate tech solutions.
- Prepare accurate and timely reports and ensure all issues are properly logged.
- Prioritize and manage several requests at one time.
- Document technical knowledge in the form of notes and manuals.
- Maintain a patient and cheerful demeanor while building relationships with clients.
- Perform other duties as required/assigned.
Minimum Requirements:
- Bachelor’s degree in Computer Science, IT, Software Engineering or equivalent knowledge, skills and experience.
- 3 years proven experience as a Technical Business Analyst, Software Solutions Engineer or similar role.
- Advanced SQL programming.
- Strong experience with SQL Server.
- Knowledge of API languages including JSON and XML.
- Some experience with C# preferred.
- Experience with IoT and telematics a plus
- Prior experience working in a software development environment preferred.
- Good understanding of computer systems, mobile devices and other tech products.
- Ability to diagnose and troubleshoot technical issues.
- Excellent problem-solving and communication skills.
- Ability to plan implementation based on high level directions and self-manage day to day tasks.
- Ability to perform small scale project planning.
- Ability to follow projects through to completion, adhering to tight timelines
- Ability to learn new technologies quickly, step outside your own comfort zone and handle unfamiliar challenges enthusiastically
- Enjoys work (overcoming obstacles is fun!), loves to help people and can work well independently or in groups
- Excellent written and verbal communication skills.
- Remaining in a stationary position, often standing, or sitting for prolonged periods.
- Moving about to accomplish tasks or moving from worksite to another location such as customers office.
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Source : Foresight Intelligence
