Business Manager, Thiess Maintenance Services North America - Thiess

ABOUT THIESS

Thiess, originating in Australia in 1933, is now a $4 billion global organization focusing on sustainable resource solutions, including mining services, land reclamation, and engineering consulting. With 12,000 employees, we are committed to creating lasting value for our clients and leading the way toward a more sustainable future.

We are a movement spearheading a journey towards a more sustainable future, and North America is a crucial part of it. Our unique business approach to contract mining currently makes our services available in the United States and Canada. In the US, we operate in Salt Lake City, Utah, Colorado, and the Intermountain West region. In Canada, our services are available in Sudbury, Greater Ontario, and the Northern Ontario region. We are also expanding to other states and areas in both countries.

Please get to know us better by watching the following videos about Our Purpose and Our Values!

ROLE OVERVIEW

In this position, you will be a leader in our Maintenance Management Services function to build strategies, business plan and execute the business plan to support the implementation and execution of a Maintenance Maintenance Services offering to mining and heavy equipment end users, consistent with Thiess' diversification objectives, and to ensure efficient delivery to new mining customers in North America.

KEY RESPONSIBILITIES

• Define team strategies and actions to ensure business objectives are achieved
• Effectively coordinate efforts across functional teams and stakeholder groups
• Deal effectively with issues, conflict and problems and escalates matters for resolution as required
• Actively support and champions change initiatives across the business
• Develop and maintains a good working relationship with internal and external stakeholders
• Provide clear performance expectations to personnel and reinforces correct behaviours
• Promote, encourage and foster Thiess' safety culture within the team"
• Lead, monitor and review HSE compliance and performance improvement initiatives and interventions as required.
• Perform regular inspections, audits and behavioural observations to identify hazards and risks when visiting sites
• Share knowledge with others and contribute to team discussions and meetings
• Ensure Thiess Asset Services business meets all legislative requirements and relevant standards
• Support site teams with incident investigations relevant to Thiess Asset Services business
• Performs other related duties as assigned
• Leadership model the Thiess values of; Discovery, Accountability, Respect and Empowerment

REQUIRED EXPERIENCE

• 10+ years experience in relevant business leadership role
• Experience in maintenance assets
• Demonstrated Leadership capability
• Demonstrated systems thinking ability and design
• Technical experience with relevant Asset Services and maintenance technologies and processes
• Commercial acumen
• Innovation and strategy implementation
• Ability to negotiate with stakeholders and influence outcomes
• Team player with highly effective communication skill
• Authorization to work lawfully in the USA without sponsorship from Thiess is required
• Desirable:
  • Fluency in the English & Spanish languages
  • Basic computer literacy
  • Salesforce CRM experience

KEY RESULTS AREAS 

• Build Thiess Asset Services strategies and plans to grow a sustainable business leveraging relationships with key partners to deliver superior value to our current and future clients  
• Ensure Thiess Asset Services projects are delivered on-time, within budget while delivering on client KPIs and success factors  
• Ensure rigorous continuous improvement programs are implemented to ensure Thiess Asset Services targets are achieved/exceeded and improvements made where required  
• Manage OEMs and technology provider relationships to ensure a high standard of support for all Thiess Asset Services projects 
• Maintain up-to-date knowledge of Asset Services developments in the mining and adjacent industries, including client and competitor developments, plans and strategies   
• Bring new and innovative ideas in support of the strategic development, deployment and growth of Thiess Asset Services in the North American market  

PHYSICAL REQUIREMENTS

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift 15 pounds at times
• Travel as necessary (local and international)

ADDITIONAL INFORMATION

• At Thiess we have a One HSE culture and want to ensure everyone is safe everyday: employees, families, and society. We are committed to our employees' health and wellness including the prevention of illness. Although optional, we have a preference that all Thiess employees are vaccinated against COVID-19 and other serious illnesses.
• Monday – Friday Salt Lake City with flexible from home as required
• Travel up to 50% time, varies by project and client
• Full time Thiess Employee (FTE)

EDUCATION

• Engineering University degree preferred
  • Equivalent tertiary qualifications considered
  • MBA or Business Management degree preferred
    • Experience can be considered in lieu of formal certification

WHAT WE OFFER

• A work culture that follows our company values of integrity, accountability, and innovation, all underpinned by safety
• Flexible working arrangements (in-office and work-from-home as required)
• A permanent position working directly for Thiess, the world's largest mining services provider
• A competitive base salary reflective of your skills and experience with annual bonuses
• Comprehensive medical benefits including private health insurance with 100% premium coverage for the employees and competitively subsidized private health insurance for immediate family
• 401K retirement savings benefit with employer matching contributions
• Career development and opportunities domestic within the US, and potentially international
• Leave for all of life's reasons
• Domestic relocation assistance

LEGAL DISCLAIMER 

 If you are selected for a position in the United States, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test (and alcohol screening/medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process.  

As part of our dedication to the diversity of our workforce, Thiess is committed to Equal Employment Opportunity. Applicants will receive consideration for employment without regard for race, color, gender, religion, national origin, disability, veteran status, military status, age, marital status, sexual orientation, gender identity, genetic information or any other protected group status. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us or have one of your representatives contact us at +1 (801) 300-1909.