Business Office Assistant - Central Park Rehabilitation and Nursing Center

Position: Business Office Assistant

Location: Central Park Rehabilitation and Nursing, Syracuse, NY

Job Overview: We are seeking a detail-oriented and organized Business Office Assistant to join our team. This role is integral to the smooth operation of our office, providing essential support to our residents and their families.

Key Responsibilities:

• General Office Duties: Perform essential office tasks such as filing, data entry, and processing paperwork.
• Data Accuracy: Ensure precise and error-free data entry, and consistently reconcile daily census records.
• Accounts Management: Identify and process overdue accounts, collaborating closely with our corporate team to facilitate collections.
• Client Communication: Engage with residents and their families regarding billing matters through in-person interactions, email, and mailing statements.
• Medicaid Compliance: Prepare and submit LDSS 3559 forms to the relevant Department of Social Services.
• Admission Paperwork: Conduct meetings with residents and responsible parties to complete admission agreements and financial interviews.
• Medicaid Assistance: Assist residents and responsible parties with the Medicaid application and recertification process, including requesting and obtaining necessary documents.
• Corporate Communication: Maintain ongoing communication with the Corporate Medicaid Processing Department to ensure residents' compliance with timely processing of Medicaid applications and recertifications.
• Interdepartmental Communication: Collaborate effectively with other departments to ensure continued insurance coverage for the residents.
• Mail Processing: Handle incoming and outgoing mail efficiently and maintain accurate filing records.
• Data Management: Maintain meticulous records, analyze data, and implement effective solutions to improve office efficiency.
• Confidential Reporting: Prepare classified reports as directed, maintaining a high level of confidentiality.

Requirements:

• Education: High school graduate or equivalent.
• Office Knowledge: Familiarity with general office procedures.
• Customer Service: Exceptional customer service skills to interact effectively with clients and their families.
• Experience: Minimum of two years of experience in a nursing home business office or billing office.
• Team Player: Must be a collaborative team player committed to contributing to the office's success.

Why Join Us?

• Impact: Be a valuable part of our mission to deliver top-notch care and support to our residents and their families.
• Growth: Opportunity for professional development and growth within our organization.
• Community: Work in a supportive and collaborative environment.
• Fulfillment: Experience the joy of assisting the elderly as they transition into our inpatient sub-acute rehab and nursing home facility.

If you are a detail-oriented individual with strong organizational skills and a passion for providing excellent customer service, we invite you to apply for this exciting opportunity.

How to Apply: Please submit your resume and a cover letter outlining your qualifications and experience.