Business Office Coordinator - Benedictine

Position supports the efficient operation of the business office, ensuring seamless coordination of administrative tasks, financial processes and customer service functions.  The Business Office Coordinator is responsible for both A/P and A/R functions ensuring compliance with financial regulations and internal policies.  May also perform additional business office support functions as assigned. 

• Ensures compliance to State, Federal or County rules and regulations and Benedictine policies and procedures regarding all accounts receivable processes.
• Actively participates as member of community’s management team.
• Develops proficiency and acts as a resource in the billing system, accounting software, online payer portals, and other applications, as needed.
• Ensures all admissions and financial related paperwork is thoroughly completed for each admitted resident and obtains prior authorizations where applicable.
• Manages resident set-up, applicable charges, payers and payer changes, and private pay set-up in billing system.
• Performs eligibility checks, verifies insurance benefits, and provides coverage details to residents.
• Drives the Medicaid application process for applicable residents.
• Responsible for census management for the community.
• Processes payments and performs daily bank deposits via desktop scanner, or a minimum of twice weekly if physical bank deposits are needed.
• Enters ancillary charges and submits vendor invoices to Accounts Payable in accordance with corporate policies and procedures.
• Oversees daily management of the Resident Trust Account (RTA) and petty cash, and assists in monthly reconciliation of the RTA.
• Attends community’s reimbursement meetings, care conferences, IDT meetings, and all other applicable meetings and trainings, as needed.
• Performs applicable month-end close activities.
• Reconciles Expenses to Revenue on a monthly basis.
• Completes annual Medicaid and Medicare Cost Reporting and other year-end activities needed.
• Participates in monthly accounts receivable aging review and assist CBO as needed for collection activities or other follow-up items.
• Manages the selection, training, development and performance of assigned staff where applicable to retain a professional and motivated team. This includes coaching staff that are participating in a succession development plan, adhering to affirmative action requirements, and providing direction and support for direct and indirect reports. 
• Works with the Benedictine Foundation, if applicable and/or as needed for the community.
• Promotes the Benedictine Mission and Core Values of Hospitality, Stewardship, Respect and Justice by bringing the Mission and Core Values into the day-to-day activities of the company.
• Performs other duties, tasks and/or projects as assigned.

Required

• High School Dipolooma or equivalent
• One (1) or more years of healthcare accounts receivable and/or accounts payable experience
• experience with insurance providers
• experience with billing
• Computer experience and use of general office equipment

Preferred

• Ability to work independently with organizational skills
• Must be able to read, write and communicate in English
• Ability to read and write to work with patient information and communicate appropriately with key stakeholders.
• Ability to multi-task and prioritize duties
• Requires analytical, deductive reasoning,and problem solving abilities.

EEO/AA/Vet Friendly