Business Office Manager / BOM - Champion Care

Business Office Manager

Location: Muskego, WI
Company: Champion Care LLC
Job Type: Full-Time

About Us:
Champion Care is a leading provider of skilled nursing and post-acute care, committed to delivering top-notch care and services to our residents. We are looking for a highly organized and detail-oriented Business Office Manager to join our team at our centralized office located in Muskego, WI. If you have a knack for managing financial processes and ensuring seamless operations, we want to hear from you!

Position Overview:
As a Business Office Manager (BOM), you will play a critical role in managing patient benefits, insurance documentation, and financial records. You will be responsible for overseeing the accurate processing and documentation of patient benefits and insurance claims. Your role will ensure that our financial procedures run smoothly and that our patient information is meticulously documented.

Key Responsibilities:

• Financial Reviews & Documentation:
• Initiate communication with the BOM/Insurance Specialist regarding running patient benefits.
• Process benefits in Forward Health.
• Process all secondary insurance plans.
• Obtain and document: Deductible, Out-of-Pocket costs, Out-of-Network status (if applicable), copays, coverage duration, authorization requirements, submission details, reference numbers, and representative names.
• Medicare Processing:
• Run Waystar or WPS for any Medicare plans.
• Document Medicare days and verify with Admissions Directors regarding previous Skilled Nursing Facility (SNF) admit dates, discharge dates, and Medicare days billed.
• Ensure accurate documentation in Census Pro, including the updating of insurance plans as either short-term or long-term.
• Document any termination dates of plans, authorization requirements, and submission details.
• Verify if plans are Out of Network and manage authorization or denials if necessary.
• Point Click Care:
• Partner with Admissions Directors to upload patient information to PCC and send admission emails to the building, including the BOM in the communication.
• Upload all insurance documents.

Qualifications:

• Education: High School Diploma or equivalent required; Associate's Degree or higher in Business Administration, Healthcare Administration, or related field preferred.
• Experience: Minimum of 3 years of experience in a similar role, preferably within a healthcare or senior living setting preferred.
• Skills:
• Strong organizational and multitasking skills.
• Proficiency in financial software and Microsoft Office Suite.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive information with confidentiality.

What We Offer:

• Competitive salary and benefits package
• Opportunities for professional development and career advancement
• A supportive and dynamic work environment

How to Apply:

If you are a dedicated professional with a passion for financial management and patient care, please submit your resume and a cover letter detailing your relevant experience and qualifications to [email address or application link].

Champion Care is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

INDMGMT