Business Office Manager (Healthcare) - The Grove at New Castle

Position Summary:  

The Business Office Manager is responsible for planning, organizing, and directing the necessary routines for efficient operation.  He/She must comply with federal and state regulatory standard, in addition to corporate implemented policies and procedures.

Essential Duties and Responsibilities

• Keeping abreast to daily census changes
• Overseeing the financial aspect of the admissions process, including but not limited to verifying available days and verifying copay amounts and deductibles.
• Collecting on all current and aged balances for private Pay, Coinsurance, and Patient Liability.
• Medicaid application process and ensuring that all documentation is submitted within a timely manner to the local County Aging Offices.
• Send out monthly billing statements to the responsible parties of the patients in the facility.
• Follow the guidelines of the collections process.
• Meet with new patients within 72 hours of admission.
• Properly accounting and maintaining the balan ces for the patient funds accounts.Posting all charges for Private and Patient Liability  Billing, as well as posting the cash receipts.
• Deposit all funds received by the facility, such as insurance, private pay, etc..
• Abide to the laws of HIPAA.
• Assist the nursing home with any audits that may come about, such as Medicaid, Medicare, Social Security, and Patient funds.
• Attends and participates in in-services, education and educational activities as directed.
• Treats residents with kindness, dignity, and respect.
• Maintains open communication with the facility Administrator regarding areas of concern within the business office.
• Participate in facility surveys (inspections) made by authorized government agencies.
• Knowledge of and complies with Corporate Compliance plan.
• Attends meetings as required
• Performs all tasks and duties in an efficient and safe manner.
• Performs other related duties as assigned or as necessary.  Remains flexible and adaptable in work schedules and work assignments as defined by departmental and organizational needs.
• Represents the facility, residents, and the community in a manner that conveys professionalism, confidentiality, courtesy, fairness, personal integrity, and respect for others.

Education 

• High School diploma required
• Strong math, bookkeeping, and secretarial skills preferred
• Two years experience in a business office
• Proficiency in operating a computer

Sklills and Abilities

• Must be accurate and possess managerial skills
• Ability to multi-task
• Excellent communication and telephone skills required
• Have a positive attitude
• Speak, write, and understand English
• Work as a team player

“We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”