Business Office Manager Long Term Care - The Springs of Red Oak (2)

Location: The Springs of Red Oak, 260 Lakepark Dr, Hot Springs, AR 71901

Phone: 501-262-1920

About Us:

At The Springs of Red Oak, we are dedicated to providing exceptional long-term care and support to our residents in Hot Springs, AR. Our mission is to create a warm and welcoming environment where each individual feels valued and cared for. We are currently seeking a dedicated and experienced Business Office Manager to join our team and help us continue to deliver the highest quality of care.

Position Overview:

The Business Office Manager will oversee the administrative and financial functions of our long-term care facility. This role is essential in ensuring smooth operations, managing office staff, and maintaining accurate records. The ideal candidate will have strong organizational skills, a keen eye for detail, and a commitment to excellence in customer service.

Key Responsibilities:

- Manage daily operations of the business office, including overseeing office staff and coordinating office activities.

- Handle billing, collections, and accounts receivable/payable, ensuring accuracy and compliance with company policies and regulations.

- Maintain and update resident records, ensuring confidentiality and compliance with regulatory requirements.

- Prepare and submit reports related to financial performance, budgets, and other key metrics.

- Coordinate with insurance companies, government agencies, and other third parties regarding resident care and billing.

- Assist with payroll processing and ensure timely and accurate payment to employees.

- Provide exceptional customer service to residents, families, and staff, addressing any concerns or inquiries in a timely manner.

- Support recruitment, training, and performance management of office staff.

Qualifications:

- High school diploma or equivalent required; associate’s or bachelor’s degree in business administration, healthcare management, or a related field preferred.

- Previous experience in a business office management role, preferably within a long-term care or healthcare setting.

- Strong knowledge of accounting principles, billing processes, and financial reporting.

- Proficient in Microsoft Office Suite and other office management software.

- Excellent organizational and multitasking skills, with the ability to work independently and as part of a team.

- Strong communication and interpersonal skills, with a customer-focused approach.

- Familiarity with regulatory requirements and compliance related to long-term care facilities is a plus.

What We Offer:

- Competitive salary and benefits package

- A supportive and collaborative work environment

- The chance to make a meaningful impact in the lives of our residents

How to Apply:

If you are a dedicated professional with a passion for managing office operations and providing excellent care, we would love to hear from you! Please send your resume and cover letter to [insert application email address here] or apply in person at The Springs of Red Oak, 260 Lakepark Dr, Hot Springs, AR 71901.

For more information, please contact us at 501-262-1920.

The Springs of Red Oak is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.