Business Office Manager - Consulate Health Care

Newport News Nursing and Rehabilitation Center

12997 Nettles Dr Newport News VA 23602

Looking for a qualified Business Office Manager to join our team!

We are searching for a Business Office Manager to join our community that is resident and family focused, a team builder, and excited about the opportunity to assist in building a culture.

If you are a Business Office Manager that has business acumen, is team-oriented, driven, and excited about the opportunity to build a culture, then we have the perfect opportunity for you!

Interested?

Perks and Benefits

• Pay rate: Competitive pay, along with holiday pay and paid time off (PTO) program.
• Innovative Purchasing Program: We offer a purchasing program that allows you to buy thousands of products (technology, furniture, clothing, etc.) and pay over time. Zero interest, no credit check, no hidden fees.
• Access to online learning 24/7: Our Learning Management System offers over 1,500 courses for senior care, health and human services industry. Use it for free to help grow your own personal and professional development. Data base includes, MS Office and Leadership/Supervisory content. Available via computer or mobile, and many courses are offered in alternative languages.
• Phone and auto discounts: Up to 20% on employee personal wireless accounts and auto rentals through designated vendors.
• Employee Assistance Fund: You are always there for others. Let us be there for you. In unexpected catastrophic situations you can confidentially apply for help.

Major Responsibilities

• Manage the business office department for a skilled nursing facility.

• Lead and coordinate all aspects of the business office, including supervision of the billing, collecting, resident trust accounting, and accounts payable functions.
• Responsible for the supervision, hiring and training of the business office staff.
• Ensures the business office functions are adequately staffed to minimize gaps in coverage.
• Responsible for all aspects of the resident trust accounting system, including security of patient funds.
• Oversee the patient billing system to ensure accuracy of patient account billing information, including coordination with other departments necessary.
• Responsible for all patient related accounts receivable balances including Medicare, Medicaid, Insurance, Private and Other Payers to ensure accurate balances, timely billing and collections.
• Responsible for front end collections of A/R balances due from residents while in-house (meets with residents and responsible parties upon admission and routinely thereafter to follow up on collections).
• Responsible for back end collections of A/R balances due from residents after discharge.
• Manage the Medicaid pending application and conversion process to ensure timely resolution.
• Responsible for month-end closing of billing system in accordance with company policy and timelines.
• Responsible for timely processing of charges, adjustments, refunds, payment posting and write offs.
• Ensures patient bills and collection letters are processed accurately and timely.
• Provide Central Billing Office with additional billing information to clear claim edits and rejections.
• Ensures accounts payable invoices are processed accurately and timely.
• Provide innovative, responsible healthcare with the creation and implementation of new ideas and concepts that continually improve systems and processes to achieve superior results as well as the development of a successful management team.

Minimum Qualifications

• Bachelor's degree from a four-year college or university; or one to two years related experience and/or training; or an equivalent combination of education and experience.
• Must possess a minimum of one (1) year experience in a Skilled Nursing Facility business office setting with specific billing/collecting and patient trust accounting experience.
• Prior supervisor experience in a business office setting preferred.
• Point Click Care (PCC) billing system experience preferred.
• National Data Care Resident Funds Management System (RFMS) experience preferred.
• You must be qualified, compassionate, and dedicated to a job well done.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.