Business Office Manager - St John Neuman Center for Rehab and Healthcare
Philadelphia, PA 19116
About the Job
Job Description - Business Office Manager
QUALIFICATIONS:
· Must be able to understand and communicate in the English Language.
· Healthcare billing and collection experience with nursing home receivable which includes Medicaid and Medicare Part A & B, HMO's
· Experience with Medicaid Applications
· Strong organization skills including the ability to prioritize and manage multiple tasks in a dynamic environment
· Strong analytical skills; ability to quickly identify problems and find effective solutions
· Strong written and oral communication skills
· Ability to work and produce results under pressure
· Fundamental knowledge of accounting practices and agency reimbursement programs
JOB DESCRIPTION AND RESPONSIBILITY
Ø Contact all necessary departments to retrieve data for updating Census relating to recent admissions and/or discharges. |
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Ø Distribution of daily Census to all necessary department. |
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Ø Processing of Medicare Part A & B claims. |
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Ø Processing of Hospice Billing. |
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Ø Troubleshoot any problem claims e.g., denied payments, incorrect data, etc. |
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Ø Prepare/Process of Private Pay Resident Billing Statement. |
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Ø Prepare/process Privately insured, e.g., co-insurance, Aetna, BlueCross/Blue Shield) resident Billing Statement (s) Monthly |
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Ø Update Medicare tracking form pertaining to Bad debts (as need for Cost Reporting analysis) |
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Ø Prepares and distributes (on a monthly basis) a completed Census to all vendors (e.g., Acculabs, Gerimedix etc) |
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Ø Maintenance of resident files (e.g., retiring of files for past residents) |
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Ø Assists, when needed, in posting Cash Receipts. |
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Ø Assists in any other function within the department at the discretion of the Business Director. |
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Ø Follow all safety and security procedures with entrance doors. |
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Ø Contacts administration department heads and senior leadership in a timely manner to inform of facility problem or emergency. |
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Ø Notifies administration promptly of any department of health official visits. |
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Ø Interact with client and facility staff with professionalism in all facets of customer service |
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Ø Escalate growing balances and/or unresolved time sensitive issues |
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Ø Ensure facilities are operating according to procedure and compliance |
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Ø Participate in team meetings, committees, and/or conference calls |
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Ø Other responsibilities may include training of new Medical Billing Trackers |
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| Ø Demonstrates courtesy to residents, visitors and co-workers. | |
| Ø Maintains residents’ confidentiality | |
| Ø Demonstrates ability to work with others. | |
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