Business Office Manager Job Responsibilities:

·         Records cash receipts in the proper company or resident account

·         Maintains necessary billing and financial information on resident business files

·         Maintains resident trust accounts and balances monthly

·         Accumulates records from the department managers and accomplishes the month-end closing, reporting all necessary information for the Corporate Office

·         Performs and coordinates all collection efforts with the nursing home Administrator

·         Maintains accurate records of payor sources, addresses, telephone numbers, etc.; explains bills to residents as necessary and maintains appropriate backup records

·         Maintains system for recording accounts receivables

·         Knowledge of reimbursement system, allowable services, and documentation required so billings are accurate

·         Reconciles room and board to a monthly census

·         Maintains confidentiality of all information

·         Maintains effective communication with residents, families, facility staff, and business office staff members

·         Must be able to meet strict deadlines for billing and reporting

Business Office Manager Qualifications:

·         High school graduate or G.E.D

·         Bookkeeping experience

·         Knowledge of adding machines and computer software required

·         Good interpersonal skills needed to effectively work with residents, families, and outside agencies