Business Operations Manager, AWS Advertising & Social - Amazon

Description The AWS Brand Advertising & Social team is looking for a Business Operations Manager to help lead all vendor management, budgeting process, and the rhythm of the business needs. This is your opportunity to be at the intersection of data, analysis, and strategy that will make it possible for our teams to deliver best in case mass advertising to build awareness of the AWS brand. In this role, you will own financial planning, forecasting, analysis, and data analytics projects from beginning to end. You will own the contracting and on-boarding of all vendors including both advertising and social creative agencies. You will work across tax, legal, finance, and operations to achieve business objectives and communicate insights to key stakeholders. You will recognize and adopt best practices in reporting and analysis, including data integrity, analysis, validation, and documentation; and drive results in a fast-paced, ambiguous environment. Key job responsibilities - Establish and own a rhythm of the business that includes weekly, monthly, and quarterly business reviews, 2x2s, operational planning cycles. - Lead all advertising vendor management and on-boarding tasks. - Manage budgeting tasks in AMPS including forecasting creating and maintaining sub-budgets, budget lines, and managing internal transfers for social boosting from stakeholder teams. - Partner with Finance to validate data and provide insights for the monthly finance review. - Support tracking of contracts/work orders, purchase orders, invoicing and internal transfers. - Conduct trend analysis to identify relationships, opportunities, highlight strengths, and provide recommended corrective actions; incorporate data visualization of statistical analyses. - Develop programs, methodologies, and reports for analyzing and presenting data. - Perform complex data analysis across multiple systems to support both scheduled and ad-hoc reporting requests. About the team The Brand Advertising and Global Social Media Team (GSMT) drives top of mind awareness of AWS through custom content and acts as a megaphone to share key messages (e.g., generative AI and machine learning) through visual storytelling across mass-reach channels (e.g., TV, paid digital, organic social, etc.). to generate an AWS "brand halo" to create a favorable selling environment. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications - 5+ years of program or project management experience - 5+ years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience using data and metrics to determine and drive improvements - Experience working cross functionally with tech and non-tech teams Preferred Qualifications - 5+ years of driving end to end delivery, and communicating results to senior leadership experience - 5+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.