Business Ops Analyst, Healthcare, AWS Worldwide Public Sector at Amazon Web Services, Inc.
Mercer Island, WA
About the Job
For more than 11 years, Amazon Web Services (“AWS”) has been the world’s most comprehensive and broadly adopted cloud platform. AWS offers over 100 fully-featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure. We are a team of builders who set out every day to innovate on behalf of AWS’s largest customers and disrupt the status quo on their behalf. We don’t sit back and watch the world change; we’re the ones changing it. And we are on the hunt for curious and inventive builders who want to join a team where every day is full of engaging and meaningful work.
This role involves diving deep into data, providing data analysis, supporting core Business Operations activities, reporting using solutions such as Tableau and QuickSight, and even prototyping and deploying new solutions using advanced technologies including GenAI, LLM, and robotic process automation.
This role is focused on Business Operations supporting the growth of AWS Customers in Worldwide Public Sector Healthcare and Nonprofits. High visibility with wide exposure to the range of functions and structure of the business.
Key job responsibilities
Act as a trusted advisor to Sales and Strategy leaders and team members, leveraging data and analyses to land business insights, develop GTM strategies, and scale the business.
Drive incubation and growth for some of the newest and most innovative customer needs in healthcare.
Lead pipeline review, forecasting, analysis, and a wide range of critical operational needs related to key strategic investments
Drive improvements to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to their customers.
Support the administration and execution of the team’s targets, including segmentation of business goals, measurement of goal attainment, evolving and driving various demand generation campaigns and proposing improvements to the business to increase its effectiveness in driving desired results.
Support the rhythm of the business activities such as Monthly Business Reviews, Quarterly Business Reviews, and other cadenced reporting and metrics.
Work directly with the models/data. Work with data sets and the technical tools needed to work with them.
Advocate for their customers to other internal stakeholders. Active collaboration with teams in AWS Data Warehouse/Business Intelligence, Business Development, Finance, Marketing, Recruiting, Business Desk, Support, and Sales.
Drive towards simple, scalable solutions to difficult problems
A day in the life
This role works directly with leadership and dives deep with data engineering teams and support functions to understand and analyze the performance of the business and make key recommendations. The role allows the candidate to meet with a wide range of functions across the business and develop key working relationships and a deep understanding of the mechanics of cloud sales and operations.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
- Experience with sales CRM tools such as Salesforce or similar software
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- Experience working within a high-growth, technology company
- 5+ years of experience with Business Intelligence tools such as Tableau, QuickSight, PowerBI, etc. and a working knowledge of SQL
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $79,300/year in our lowest geographic market up to $169,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
This role involves diving deep into data, providing data analysis, supporting core Business Operations activities, reporting using solutions such as Tableau and QuickSight, and even prototyping and deploying new solutions using advanced technologies including GenAI, LLM, and robotic process automation.
This role is focused on Business Operations supporting the growth of AWS Customers in Worldwide Public Sector Healthcare and Nonprofits. High visibility with wide exposure to the range of functions and structure of the business.
Key job responsibilities
Act as a trusted advisor to Sales and Strategy leaders and team members, leveraging data and analyses to land business insights, develop GTM strategies, and scale the business.
Drive incubation and growth for some of the newest and most innovative customer needs in healthcare.
Lead pipeline review, forecasting, analysis, and a wide range of critical operational needs related to key strategic investments
Drive improvements to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to their customers.
Support the administration and execution of the team’s targets, including segmentation of business goals, measurement of goal attainment, evolving and driving various demand generation campaigns and proposing improvements to the business to increase its effectiveness in driving desired results.
Support the rhythm of the business activities such as Monthly Business Reviews, Quarterly Business Reviews, and other cadenced reporting and metrics.
Work directly with the models/data. Work with data sets and the technical tools needed to work with them.
Advocate for their customers to other internal stakeholders. Active collaboration with teams in AWS Data Warehouse/Business Intelligence, Business Development, Finance, Marketing, Recruiting, Business Desk, Support, and Sales.
Drive towards simple, scalable solutions to difficult problems
A day in the life
This role works directly with leadership and dives deep with data engineering teams and support functions to understand and analyze the performance of the business and make key recommendations. The role allows the candidate to meet with a wide range of functions across the business and develop key working relationships and a deep understanding of the mechanics of cloud sales and operations.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- 5+ years of Microsoft Excel experience- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
- Experience with sales CRM tools such as Salesforce or similar software
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
PREFERRED QUALIFICATIONS
- 5+ years of finance, business management and sales operations experience- Experience working within a high-growth, technology company
- 5+ years of experience with Business Intelligence tools such as Tableau, QuickSight, PowerBI, etc. and a working knowledge of SQL
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $79,300/year in our lowest geographic market up to $169,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.