Business Process Analyst E, FIS University Program - Jobs for Humanity

Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we’d like to know: Are you FIS? 

Join the 2025 FIS University Program! 

As a full-time employee in the FIS University Program, you will have the opportunity to participate in team projects, community service activities, professional development seminars and work with a team that is invested in your growth, development, and success; including bi-annual performance connects with your manager.   

This two-year full-time program has start dates in January, March, June, and September with a dedicated “Learning Week” where you will: 

• Learn how to work within a corporate environment 

• Learn about the exciting world of Fintech and the role FIS plays 

• Hear from FIS leadership about their journey and participate in senior leader networking opportunities 

• Build a network of your peers from across the organization 

This position is for a January 2025 start. 

About the Role 

We are seeking a dynamic and detail-oriented Business Process Analyst to join our team, working closely with our Project Manager, Developers, and Solution Architect. In this role, you’ll be the bridge between our stakeholders and development team, ensuring that all business needs are clearly understood and translated into actionable requirements. You will be responsible for gathering, analyzing, and documenting these requirements and collaborating with our developers to build innovative solutions within an Agile Framework.

Key responsibilities include conducting stakeholder interviews, creating user stories, and ensuring that our solutions align with the business goals. If you’re a problem-solver who wants to help a business win, this is the role for you!

About The Team 

You’ll be joining a team with a reputation for delivering cutting-edge solutions that drive business value.  From robotics to AI, we are consistently consulted to provide new solutions to problems that our business units face. Our team includes a Project Manager who oversees the end-to-end execution of projects, Developers focused on building robust and scalable solutions, and a Solution Architect who ensures our designs align with both technical and business objectives. Oh, and there’ll be another Business Analyst to show you the ropes too!

What You Will Be Doing 

• Collaborate with stakeholders to gather, analyze, and document business requirements for projects

• Translate business needs into detailed user stories and functional requirements for the development team

• Work closely with the Developer and Solution Architect to ensure that solutions align with the business objectives and technical feasibility

• Facilitate communication between stakeholders and the development team, ensuring expectations are aligned throughout the project lifecycle

• Perform testing and validation of solutions to ensure they meet requirements before deployment

What You Bring 

• Bachelor’s degree in relevant field of study 

• Proficiency in Microsoft Office Suite 

• Fluent in English; Strong written and verbal communication skills 

• Adaptability, a drive to learn, and strong problem-solving skills 

• Ability to work well independently and within a team 

Bonus If You Have 

• Initiative & Ownership: Demonstrates initiative, takes ownership of their work, and is proactive in finding solutions

• Critical Thinking & Problem-Solving: Ability to analyze problems, think critically, and suggest logical solutions

What We Offer You 

• Competitive salary and excellent benefits 

• The chance to work on some of the most challenging, relevant issues in financial services & technology 

• A broad range of professional education and personal development possibilities – FIS is your final career step! 

• Time to support charities and give back to your community 

• A work environment built on collaboration, flexibility, and respect 

• Student Loan Repayment Program: FIS will PAY OFF participants’ undergraduate loan balance over 10 years of service! Eligibility starts after one year of tenure in the program.  The benefit applied to undergraduate student loans for US-based degrees and must be in the employee’s name.   

*Current and future sponsorship are not available for this position*