Business Process Analyst - Global Data Consultants
Hershey, PA 17033
About the Job
GDC IT Solutions is currently seeking a Business Process Analyst in the Harrisburg, PA area.
Position Overview:Position Overview:
The Business Process Analyst designs and documents workflow, manages and provides solutions to new business unit ideas, trends, and concepts appropriately through the latest technological paths. The business analyst understands the stakeholders business requirements and business process management, and then translates them to particular telephony requirements.
Responsibilities:- As a Business Process Analyst, you will play a crucial role in documenting and analyzing the day-to-day activities within the healthcare environment.
- Analyze complex workflows and procedures for accurate documentation and process improvement.
- Ensure meticulous and precise documentation of all aspects of workflows while maintaining data accuracy.
- Produce clear, concise, and well-organized documentation for stakeholder understanding.
- Create comprehensive process documents as references for the leadership team.
- Proficiently create detailed process maps using various tools to visually represent workflows.
- Develop process flowcharts and diagrams.
- Integrate detailed process documents into appropriate telephony tools.
- Collaborate effectively with other stakeholders.
- Present findings and recommendations clearly to project teams and stakeholders.
- Observe and document natural workflows without influencing the process, identifying gaps and areas for improvement.
Minimum Qualifications:
- Ability to analyze and document complex business processes.
- Ability to gather and interpret relevant data and information.
- Attention to detail and the ability to think analytically and exercise judgment to solve problems.
- Effective project management skills.
- Ability to track several projects simultaneously, work as part of a team and to also work independently.
- Advanced skills in MS Word, Outlook, Excel and Visio.
- Excellent verbal and written communication skills.
- Ability to build positive relationships with stakeholders and internal development, test, data management teams.
- Minimum Education: Bachelor’s degree in Business Administration, Computer Science, or any related field from an accredited institution and 5-years related experience.
Preferred Experience:
- Clinical background preferred
- Telephony background preferred
What We Do:
What We Do:
Working for GDC means you will be at the forefront of the technological world. We are a full-service staffing and Information Technology service company striving to make a difference in our communities by finding, developing, and deploying solutions.
Why Work for GDC?
- Cutting Edge Technology and Innovation
- Career Growth Opportunities
- Employee-Centric Environment
- Comprehensive Benefits Package
- Holiday and Vacation
Equal Opportunity Workplace:
GDC is an equal opportunity employer and welcomes applicants from all diverse backgrounds to apply. Our goal as an organization is to empower our teams to achieve their personal best and foster their professional growth regardless of race, ancestry, religion, sex, gender, national origin, sexual orientation, age, citizenship, marital status, physical ability or disability, or veteran status.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification forms upon hire.
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