Business Process Analyst (Hybrid) - Olympus Corporation of the Americas
Westborough, MA
About the Job
Working Location: MASSACHUSETTS, WESTBOROUGH
Workplace Flexibility: Onsite
_For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. _ __
Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives.
Our five Core Values empower us to achieve Our Purpose:
Patient Focus, Integrity, Innovation, Impact and Empathy.
Learn more about Life at Olympus (https://www.olympusamerica.com/careers) .
_Please note: All correspondence will be sent from our Olympus domain (@Olympus.com). If you receive correspondence from an entity other than @Olympus.com, it is likely not legitimate._
Job Description
This is an exciting opportunity for someone looking to bridge the collaboration between the Global Project Management Office (gPMO) and Information Technology (IT) teams for the management of the medical Global Project & Portfolio Management (PPM) Tool for the medical device portfolio. The Business Process Analyst will be responsible for executing the PMO Enablement strategy to ensure end stakeholders can seamlessly utilize the tool for daily activities and for business leaders to make agile decisions with real-time data. This position will report to the Global Business Analysis Manager and participate as an active member on the PPM business core team helping to brainstorm possible solutions with stakeholders, create a change impact assessment, and communicate business requirements to IT. This includes collaboration across various functions (PMO, Finance, Strategy & Portfolio Management, R&D, IT etc.) to harmonize requirements as best as possible. The Business Process Analyst will also be responsible for PowerBI reporting development, implementation, training, and maintenance for reports that require minimal IT assistance. Additionally, this role will help train PPM core team members, System Analysts, business users (project managers, portfolio managers, resource managers, rPMOs, Strategy, Finance, executive leadership), etc. on new and/or modified system features as appropriate. The candidate must have excellent attention to detail and team management skills in order to communicate progress on deliverables. The Business Process Analyst will support PPM stakeholders leverage the PPM Tool to achieve dynamic project & portfolio management as well as guide the rPMOs and PEOs to plan projects and improve project execution. This includes but is not limited to data accuracy validation, system user support, training and education, and training center maintenance.
Job Duties
+ Partner for PPM business core team members to assess, propose, and implement features to sustain the tool based on business needs.
+ Able to effectively facilitate harmonization and trade off discussions.
+ Execute cascaded PMO Enablement strategy to ensure that input and output tools are designed to assist analysts to quickly audit PPM data for accuracy and completeness in order for business leaders to make agile business decisions.
+ Savvy understanding in front-end and back-end development to collaborate with business team and IT stakeholders to help determine and vet the best possible solution for the end customer.
+ Assess change requests and outlines change impact assessment (i.e. feature implementation benefit, overlap of existing features, linkage to other elements, data logic, risks) for manager review.
+ Execute prioritized demand pipeline based on fiscal year goals/objectives, PPM business core team requests, and ad hoc issues that require action.
+ Collaborates with IT to confirm/test requirements before requesting business team review.
+ Report progress on deliverables and requests to core team and manager.
+ Establishes a strong working relationship with IT and business leads of other PPM systems in Olympus.
+ Responsible for PowerBI reporting development, implementation, training and maintenance for reports that require minimal IT assistance.
+ Business and process owner of Roles and Security (RLS Definition/ Maintenance) to ensure there are no usability issues for end stakeholders and compliance with data privacy standards.
+ Create process documentation (written business requirements to Olympus IT) based on customer needs to ensure requirements are clear and describe what should happen, when, and why in detail.
+ Support training content development for new and existing use cases as well as onboarding materials.
+ Required to help maintain the current PPM Training Portal to ensure it remains updated with the implementation of new features.
+ Responsible for training core team on new implementations as well as System Analysts.
+ Assist with Quest ticketing system triage and define ways to improve the user experience.
+ Performs all other duties as assigned.
Job Qualifications
Required:
+ Bachelor’s degree in Engineering, Business, Computer Science, IT, Economics, Marketing, or similar relevant field.
+ Master's Degree in Business Administration, Technology Management, Information Systems or relevant field preferred.
+ Minimum of 2 years' experience in project management, portfolio management, resource management, analytics, corporate strategy, enterprise application implementation, or related field preferred.
+ Must have experience in using and/or implementing/maintaining a project & portfolio management tool.
+ Medical device, pharma/biotech, life science, or similar regulated industry experience is a plus.
+ Experience in working in a matrix organization with great collaboration skills in a multicultural or international environment.
+ Experience in using and/or implementing a PPM Tool such as Microsoft Project Web App, MS Project Online, Clarity, Primavera, Planview PPM, etc.
+ Certification in Project Management Methodology (PMP, PMBOK, Agile, etc.) a plus.
+ Advanced mastery of Microsoft Office (Excel, MS Project, PowerBI, PowerApps, Teams, SharePoint).
+ Ability to travel domestically and/or internationally up to 10%.
Preferred:
+ Delivers customer-centric solutions by gaining insights into customer needs.
+ Excellent analytical and complex problem-solving skills with proven expertise to deal constructively with problems that do not have clear solutions or outcomes.
+ Keeps up with current and possible future policies, practices, and trends in the organization to incorporate business insight into PPM team management.
+ Able to effectively communicate technical process and terms to non-technical customers.
+ Researches the environment for new technical skills, knowledge, or capabilities that can benefit business or personal performance.
Why join Olympus?
_We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture._
Equitable Offerings you can count on:
+ Competitive salaries, annual bonus and 401(k)* with company match
+ Comprehensive medical, dental, vision coverage effective on start date
+ 24/7 Employee Assistance Program
+ Free live and on-demand Wellbeing Programs
+ Generous Paid Vacation and Sick Time
+ Paid Parental Leave and Adoption Assistance*
+ 12 Paid Holidays
+ On-Site Child Daycare, Café, Fitness Center
Connected Culture you can embrace:
+ Work-life integrated culture that supports an employee centric mindset
+ Offers onsite, hybrid and field work environments
+ Paid volunteering and charitable donation/match programs
+ Diversity Equity & Inclusion Initiatives including Employee Resource Groups
+ Dedicated Training Resources and Learning & Development Programs
+ Paid Educational Assistance
*US Only
Center Valley, PA and Westborough, MA
Are you ready to be a part of our team?
Learn more about our benefit and incentives (https://www.olympusamerica.com/careers/benefits-perks) .
At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.
For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.
Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com .
Olympus is dedicated to building a diverse, inclusive and authentic workplace
We recognize diversity in people, views and lifestyle choices and emphasize the importance of inclusion and mutual respect. We strive to continue to foster empathy and unity in the workplace so that our employees can fully contribute and thrive.
Let’s realize your potential, together.
It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.
Applicants with Disabilities:**
As a Federal Contractor, Olympus is committed to ensuring our hiring process is accessible to everyone. If you need an accommodation in order to complete the application or hiring process, please contact Olympus via email at OCAAccommodations@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787).
Posting Notes: || United States (US) || Massachusetts (US-MA) || Westborough || Commercial Operations
Workplace Flexibility: Onsite
_For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. _ __
Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives.
Our five Core Values empower us to achieve Our Purpose:
Patient Focus, Integrity, Innovation, Impact and Empathy.
Learn more about Life at Olympus (https://www.olympusamerica.com/careers) .
_Please note: All correspondence will be sent from our Olympus domain (@Olympus.com). If you receive correspondence from an entity other than @Olympus.com, it is likely not legitimate._
Job Description
This is an exciting opportunity for someone looking to bridge the collaboration between the Global Project Management Office (gPMO) and Information Technology (IT) teams for the management of the medical Global Project & Portfolio Management (PPM) Tool for the medical device portfolio. The Business Process Analyst will be responsible for executing the PMO Enablement strategy to ensure end stakeholders can seamlessly utilize the tool for daily activities and for business leaders to make agile decisions with real-time data. This position will report to the Global Business Analysis Manager and participate as an active member on the PPM business core team helping to brainstorm possible solutions with stakeholders, create a change impact assessment, and communicate business requirements to IT. This includes collaboration across various functions (PMO, Finance, Strategy & Portfolio Management, R&D, IT etc.) to harmonize requirements as best as possible. The Business Process Analyst will also be responsible for PowerBI reporting development, implementation, training, and maintenance for reports that require minimal IT assistance. Additionally, this role will help train PPM core team members, System Analysts, business users (project managers, portfolio managers, resource managers, rPMOs, Strategy, Finance, executive leadership), etc. on new and/or modified system features as appropriate. The candidate must have excellent attention to detail and team management skills in order to communicate progress on deliverables. The Business Process Analyst will support PPM stakeholders leverage the PPM Tool to achieve dynamic project & portfolio management as well as guide the rPMOs and PEOs to plan projects and improve project execution. This includes but is not limited to data accuracy validation, system user support, training and education, and training center maintenance.
Job Duties
+ Partner for PPM business core team members to assess, propose, and implement features to sustain the tool based on business needs.
+ Able to effectively facilitate harmonization and trade off discussions.
+ Execute cascaded PMO Enablement strategy to ensure that input and output tools are designed to assist analysts to quickly audit PPM data for accuracy and completeness in order for business leaders to make agile business decisions.
+ Savvy understanding in front-end and back-end development to collaborate with business team and IT stakeholders to help determine and vet the best possible solution for the end customer.
+ Assess change requests and outlines change impact assessment (i.e. feature implementation benefit, overlap of existing features, linkage to other elements, data logic, risks) for manager review.
+ Execute prioritized demand pipeline based on fiscal year goals/objectives, PPM business core team requests, and ad hoc issues that require action.
+ Collaborates with IT to confirm/test requirements before requesting business team review.
+ Report progress on deliverables and requests to core team and manager.
+ Establishes a strong working relationship with IT and business leads of other PPM systems in Olympus.
+ Responsible for PowerBI reporting development, implementation, training and maintenance for reports that require minimal IT assistance.
+ Business and process owner of Roles and Security (RLS Definition/ Maintenance) to ensure there are no usability issues for end stakeholders and compliance with data privacy standards.
+ Create process documentation (written business requirements to Olympus IT) based on customer needs to ensure requirements are clear and describe what should happen, when, and why in detail.
+ Support training content development for new and existing use cases as well as onboarding materials.
+ Required to help maintain the current PPM Training Portal to ensure it remains updated with the implementation of new features.
+ Responsible for training core team on new implementations as well as System Analysts.
+ Assist with Quest ticketing system triage and define ways to improve the user experience.
+ Performs all other duties as assigned.
Job Qualifications
Required:
+ Bachelor’s degree in Engineering, Business, Computer Science, IT, Economics, Marketing, or similar relevant field.
+ Master's Degree in Business Administration, Technology Management, Information Systems or relevant field preferred.
+ Minimum of 2 years' experience in project management, portfolio management, resource management, analytics, corporate strategy, enterprise application implementation, or related field preferred.
+ Must have experience in using and/or implementing/maintaining a project & portfolio management tool.
+ Medical device, pharma/biotech, life science, or similar regulated industry experience is a plus.
+ Experience in working in a matrix organization with great collaboration skills in a multicultural or international environment.
+ Experience in using and/or implementing a PPM Tool such as Microsoft Project Web App, MS Project Online, Clarity, Primavera, Planview PPM, etc.
+ Certification in Project Management Methodology (PMP, PMBOK, Agile, etc.) a plus.
+ Advanced mastery of Microsoft Office (Excel, MS Project, PowerBI, PowerApps, Teams, SharePoint).
+ Ability to travel domestically and/or internationally up to 10%.
Preferred:
+ Delivers customer-centric solutions by gaining insights into customer needs.
+ Excellent analytical and complex problem-solving skills with proven expertise to deal constructively with problems that do not have clear solutions or outcomes.
+ Keeps up with current and possible future policies, practices, and trends in the organization to incorporate business insight into PPM team management.
+ Able to effectively communicate technical process and terms to non-technical customers.
+ Researches the environment for new technical skills, knowledge, or capabilities that can benefit business or personal performance.
Why join Olympus?
_We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture._
Equitable Offerings you can count on:
+ Competitive salaries, annual bonus and 401(k)* with company match
+ Comprehensive medical, dental, vision coverage effective on start date
+ 24/7 Employee Assistance Program
+ Free live and on-demand Wellbeing Programs
+ Generous Paid Vacation and Sick Time
+ Paid Parental Leave and Adoption Assistance*
+ 12 Paid Holidays
+ On-Site Child Daycare, Café, Fitness Center
Connected Culture you can embrace:
+ Work-life integrated culture that supports an employee centric mindset
+ Offers onsite, hybrid and field work environments
+ Paid volunteering and charitable donation/match programs
+ Diversity Equity & Inclusion Initiatives including Employee Resource Groups
+ Dedicated Training Resources and Learning & Development Programs
+ Paid Educational Assistance
*US Only
Center Valley, PA and Westborough, MA
Are you ready to be a part of our team?
Learn more about our benefit and incentives (https://www.olympusamerica.com/careers/benefits-perks) .
At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.
For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.
Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com .
Olympus is dedicated to building a diverse, inclusive and authentic workplace
We recognize diversity in people, views and lifestyle choices and emphasize the importance of inclusion and mutual respect. We strive to continue to foster empathy and unity in the workplace so that our employees can fully contribute and thrive.
Let’s realize your potential, together.
It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.
Applicants with Disabilities:**
As a Federal Contractor, Olympus is committed to ensuring our hiring process is accessible to everyone. If you need an accommodation in order to complete the application or hiring process, please contact Olympus via email at OCAAccommodations@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787).
Posting Notes: || United States (US) || Massachusetts (US-MA) || Westborough || Commercial Operations
Source : Olympus Corporation of the Americas
