Business Process Analyst - Georgia IT Inc.
Rancho Cordova, CA
About the Job
Job Title: Business Process Analyst
Job Location: Rancho Cordova, CA
Position Type: Contract
Pay Rate: DOE
US Citizen, Green Card, GC EAD and H4 EAD only.
No sponsorship available for this job, NO C2C
Job Description:
Minimum Qualifications
Job Location: Rancho Cordova, CA
Position Type: Contract
Pay Rate: DOE
US Citizen, Green Card, GC EAD and H4 EAD only.
No sponsorship available for this job, NO C2C
Job Description:
- Review, analyze, and evaluate business systems and user needs
- Collect and document user and business requirements using a variety of methods including user interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, task and workflow analysis
- Assist the business in determining which processes can and should be automated; lead the prioritization of system enhancement requests with business and IT management
- Collaborate with developers and subject matter experts to establish the technical vision and to analyze the various tradeoffs in designing a proper solution
- Document functional designs and provide input to software development team on new functionality; provide human factor and usable recommendations for software/web applications
- Create test scenarios and execute tests on software (as needed) to confirm fixes and/or new application functionality; coordinate with business users on user acceptance testing for new software releases
- Work directly with business users to troubleshoot and resolve issues with the business software (as needed)
- Escalate to and work with internal software engineering team to resolve complex support issues
- Contribute to knowledgebase articles to address frequently asked questions and best practices for loan origination our other reverse mortgage business applications
- Perform all other duties as assigned
Minimum Qualifications
- Bachelor's Degree in an analytical filed such as Engineering, Math, Physics, Accounting, Finance, Computer Science, or Information Technology
- At least three years' experience working with forward or reverse mortgage industry, ideally around the processing, underwriting, funding and closing of residential home loans
- At least five years' experience as a business systems analyst or relevant work experience
- At least five years' experience translating user requests into business requirements and to play a significant role in the functional design of new system functionality
- At least five years' experience working with relational databases (Oracle, SQL Server, etc.) client-server and web-based application concepts
- At least five years' experience using tools such as Microsoft Word, Visio and Excel in documenting requirements and functional specifications
- At least five years' experience applying software development methodologies
Source : Georgia IT Inc.