Business Process Management (BPM) Consultant - ISF, Inc.

Tallahassee, FL 32301

About the Job

Business Process Management (BPM) Consultant - 1099

JOB OVERVIEW
JOB TITLE	Business Process Management (BPM) Consultant - 1099
DIVISION/DEPARTMENT	Management Consulting
LOCATION	Remote
REPORTS TO:	Principal Consultant

JOB SUMMARY
The Business Process Management (BPM) Consultant plays a crucial role in providing strategic and objective advisory services to help organizations improve productivity, manage risks, and optimize performance. This remote position is focused on delivering expert advice in areas such as organizational strategy, change management, process improvement, and human capital management. The BPM Consultant works closely with senior management and stakeholders, analyzing business processes, identifying improvement opportunities, and making actionable recommendations to enhance organizational efficiency.
DUTIES & RESPONSIBILITIES
The BPM Consultant will: Perform document and data analysis to extract relevant process, activity, and performance information. Conduct external research and benchmarking. Plan and conduct business process interviews and workshops. Document business process flows and activity narratives. Perform current state business process analysis to identify process findings. Identify future state opportunities for feasible, impactful recommendations for process, organizational, and/or IT solutions. Develop clear, concise, professional business process reports and presentations. Present findings and recommendations to project stakeholders. Participate in internal and client-facing project meetings.
EDUCATION & CERTIFICATIONS
Bachelor's degree in business or field related to quality, accounting, business management, or other business-related fields. At least 5 years of experience working with state government agencies as a business analyst or similar business process management role.
KNOWLEDGE & EXPERIENCE
Knowledge of Business Process Model and Notation (BPMN). Lean Six Sigma certification. Proficiency with business process mapping software. Experience working in/with the public sector. High level of attention to detail. Cultivating and maintaining strong client relationships. Proven leadership abilities. Ability to work closely with Senior Management in reporting project status and concerns. Employs a collaborative, team-oriented approach. Self-motivated; will seek out and engage the individuals necessary to achieve clarity and develop effective solutions. Willing to travel.
SKILLS & ABILITIES
Prefer candidates with Public Sector experience. Experience managing and completing complex tasks with minimal supervision. Excellent oral communication skills; ability to take into account audience while communicating with clients and project team members. Proficiency with MS Office applications, including Visio, Excel, PowerPoint, Word, and Teams. Excellent communication, organizational, supervisory and planning skills. Excellent business and advanced writing skills. Must be comfortable working in the eastern time zone.

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Source : ISF, Inc.

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