Business Readiness & Knowledge Management Specialist (Functional Workstream Lead) - pureIntegration

pureIntegration is a technology consulting firm with 20+ years of experience servicing Fortune 100 clients headquartered in the DC area. We serve clients in the fastest growing industry of communications, media, and entertainment. 

We are seeking a Business Readiness & Knowledge Management Specialist to serve as the main driver of the development, training, implementation and post-launch support of a knowledge management solution for one of our key clients. Our ideal candidate will have strong communication and collaboration skills, experience working with cross-functional teams, including sales, marketing, and technical teams, to deliver integrated solutions that align with clients' business objectives.

This position is a remote (in the U.S.) position, and will be a full-time contract position for three months with possible extension. The hourly rate is $100 - $130. Candidates will be paid within this range based on their work experience and skills. 

Responsibilities:

• Lead the Knowledge Management (KM) and Business Readiness Workstream to design and launch a KM solution to enable training and rollout of new global business process.
• Inventory the required documentation and process assets including: gathering and consolidating existing documentation and assets from multiple sources.
• Build out the KM platform solution (framework, structure, hierarchy and navigation).
• Work with key client groups to train and rollout solution to end users.
• Capture feedback from users and identify gap areas for enhancements or missing information.
• Adjust solution as needed to incorporate the latest feedback and documentation.
• Serve as main point of contact for post-launch support and lead advocate and reinforcement agent to help ensure users are self-serving their issues via the solution for known process guides and documentation.
• Manage the feedback loop for additional process needs, clarifications or updates that are required based on real-world scenarios.

• Proven experience in media ad technology industry with a focus on digital advertising platforms, including a minimum of 10 years of media planning and/or ad operations hands-on experience.
• A Bachelor's degree in a relevant field (e.g., Information Technology, Business, Marketing) is preferred.
• Demonstrated experience in capturing managing ad sales and operations workflows between Sales, Account Management, Pricing & Planning, Ad Operations and Revenue Management.
• Excellent analytical and problem-solving skills, with the ability to analyze data, identify trends, and make data-driven recommendations.
• Exceptional verbal and written communication skills.
• Proven experience in client-facing roles, with the ability to build and maintain strong client relationships.
• Ability to collaborate and influence across multidisciplinary teams.

pureIntegration is an Equal Opportunity Employer (EOE), qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. All your information will be kept confidential according to EEO guidelines. Additionally, the Wage Transparency Omnibus Amendment Act of 2023 grants you rights regarding transparency in wage information. To learn more, please refer to this link.

Disability Accommodation for Applicants to pureIntegration

pureIntegration provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at HR@pureintegration.com or by mail to: pureIntegration, Human Resources Department, 1801 Robert Fulton Dr, Suite 450, Reston, VA 20191. Please indicate the position you are applying for.

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pureIntegration would love to hear from you - your career journey starts here!