Business Relationship Manager at ApTask

About Client:
The Client is a leading global IT services and consulting company, providing a wide range of services to clients in various industries, including banking, financial services, retail, manufacturing, healthcare, and more. It is one of the largest employers in the IT industry and has a vast and diverse workforce. The company places a strong emphasis on employee training and development. Client is known for its commitment to innovation and invests in research and development to stay at the forefront of technological advancements.
It offers a comprehensive set of services, including:
IT Services: Application development, maintenance, and testing.
Consulting: Business consulting, IT strategy, and digital transformation.
Business Process Outsourcing (BPO): Outsourcing of business processes to improve efficiency.
Enterprise Solutions: Implementation and support of enterprise-level software solutions. Digital Services: Services related to digital technologies, such as analytics, cloud, and IoT.



Job Description:

• Own the P&L of the customer relationship - Drive sales, revenue, and profitability, through innovative win-win solutions
• Manage the entire sales lifecycle, Thorough knowledge of sales methodologies. Expertise in managing multi-stakeholder sales cycles and closing large deals.
• Ability to identify client pain areas and develop unique and compelling value propositions that focus on delivering business value to the client.
• drive strategic value creation aligned to the vision and priorities of the customer in addition to meeting the revenue targets for the account.
• Align TCS engagements with customer's strategic direction and develop relationship roadmap including innovation roadmap and set relationship level governance including escalation management, commercial model definition, contract management, financials, delivery, and process management.
• Should have a deep understanding of TCS products and offerings in the banking/insurance space. Should leverage the best of TCS, its Business 4.0 framework and partner with the customer in their growth and transformation journey.
• Develop a robust pipeline and drive market share by securing new business opportunities while nurturing and developing opportunities with existing and new clients. Partner with Geography Marketing and Sales team to win new logos in the region.
• Should build a diverse and inclusive team. Will be responsible to ensure gender, ethnic and cultural diversity in the account.
• A consistent track record of exponential account growth in your previous roles.
• Establish yourself as a trusted advisor with the client C-suite showcasing an in-depth understanding of the industry and the customer's ecosystem and building deep trust-based relationships.
• Should possess excellent articulation skills. Should be able to Interact with client senior decision makers about their strategic growth objectives and articulating our capabilities and success stories to directly match their needs.
• Work in compliance with company standards and business guidelines along with compliance to internal systems and processes. Adhere to all *** Human Resource, and corporate ethical policies, standards, and guidelines.

• Rich experience in the BFSI domain with expertise in industry trends.
• Experience directing technology transformation journeys
• Good understanding of Digital technologies and next gen solutions.
• Long-standing Relationship management experience at a C-suite level
• Proven track record of delivering exponential growth
• Experience in handling 10+ Mn accounts and ability to connect & build relationships with CXOs
• Prior experience as BRM (at least 4+ years) is mandatory (small/mid-sized accounts is fine)
• Results oriented with high level of energy & positive attitude. Strong interpersonal skills, ability to communicate and manage well at all levels of the organization and with stakeholders, internal & external, through virtual mode is essential.Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analysis.

About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com