Business Services Specialist-Decker - Community Resource Credit Union

Department: Business Services Specialist

Classification: Non-Exempt

Grade: 9

Role:
To assist in the daily operations of the Business Services Department including assisting all commercial members with their deposit and loan requests; assisting in preparing, presenting, closing and monitoring
commercial loan requests and developing and maintaining business loan service relationships to help support loan operations. This position is the front line for commercial loan and deposit operations and will assist the
member in opening new commercial accounts, closing commercial loans and maintaining proper documentation and reviews of commercial loans. This position requires a close working relationship with the CUSO in both
development and implementation of business services including loan and deposit accounts. An understanding of financial analysis procedures is desirable but not mandatory.

Essential Functions & Responsibilities:

E 20% Manages commercial accounts to include review and monitoring of financial statements and other support documentation.

E 20% Opens, closes, and maintains business accounts, including reports related to deposit operations.

E 20% Maintains appropriate records and reports related to the commercial loan operations.

E 15% Maintains and further develops business loan and deposit relationships.

E 10% Coordinates loan closings and document preparation with all parties involved, including loan funding and booking.

E 5% Works with attorneys and appraisers.

E 5% Cross sells credit unions, products and services as determined by monthly department manager.

N 5% Performs other duties as assigned.

Performance Measurements:
1. Maintains a high degree of confidentiality.
2. A high attention to detail is required.
3. Maintains a high level of professionalism.
4. Employee demonstrates an understanding of, and follows the requirements of all regulation compliance, including but not limited to those of Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Assets Control (OFAC), Customer Identification Program (CIP) and Member Due Diligence (MDD) as it specifically relates to their job functions. Employee shall be trained annually in BSA/AML compliance

Knowledge and Skills:

Experience

Three years to five years of similar or related experience.

Education (1) A two year college degree or (2) Completion of a specialized course of study at a
business or trade school or (3) Completion of a specialized and extensive in-house training or apprenticeship program or related experience.

Interpersonal Skills

Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts
become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas
or services to others.

Other Skills

Good verbal & written communication skills, basic computer skills, including knowledge or word and excel software. Requires a strong understanding and comprehensive

knowledge of business entity types and structures.

Physical Requirements
While performing the duties of this job, the employee is regularly required to use hands or fingers, handle or feel; reach with hands and arms; talk and hear. The employee frequently
is required to stand, walk, and sit. Specific vision abilities required of this job include close vision and ability to adjust focus

Work Environment Work is performed indoors with some potential for exposure to safety and health hazards related to electronics work. May require periodic travel. There is exposure to potential
hazardous conditions such as robbery. Employees are to receive detailed instructions and procedures to follow in order to minimize risk. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

This Job Description is not a complete statement of all duties and responsibilities comprising the position.