Business Solutions Manager - NBCUniversal

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation. 

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

This Business Solutions Consultant role is a key member of the Technical Operations organization and focuses on building and supporting the reporting and analytics environment for the NBCUniversal Studio Group. This individual partners with stakeholders across all Studio functions to identify analytics needs that will optimize the performance of the business and enable data-driven decision-making. This role also requires strong knowledge of modern data warehouse and business intelligence platforms in order to define and create reporting and advanced analytics solutions.

Responsibilities

• Develop and maintain relationships with Studio business teams. Learn and understand how our content is created, marketed, and distributed globally and be the subject matter expert on the systems and data used to support these functions.
• Learn the KPIs that drive the business and identify opportunities to improve their decision-making process and enhance their analytics capabilities.
• Engage with business stakeholders to define and prioritize new project requests. Lead discovery and design sessions, documenting functional requirements and technical specifications.
• Collaborate with enterprise technology teams to create reporting solutions and advanced analytics products that enable business insights.
• Provide oversight to technical teams, reviewing designs and ensuring deliverables meet business requirements.
• Manage the reporting and analytics application ecosystem and serve as the point of escalation on day-to-day operational activities.

• Minimum 8 years of experience developing and maintaining medium to large-scale data warehouses with at least 4 years in a lead role
• Minimum 6 years of experience in a reporting and analytics role that engages directly with business stakeholders
• Hands-on experience with business intelligence architectures and implementation experience with the technologies that support them, ranging from traditional data discovery and reporting toolsets to database, ELT, and ML platforms
• Strong knowledge of data architecture including a foundation in data warehousing concepts, data normalization, and dimensional data modelling
• Understanding of Cloud solutions (AWS, Azure, or GCP) and experience with integrating into traditional hosting models
• Strong SQL skills with hands-on experience using complex table joins and advanced analytical functions
• Strong analytical skills with the ability to gather input from multiple sources and articulate technical recommendations that drive key architecture and business decisions
• Working knowledge of reporting tools such as Power BI, MicroStrategy, or Tableau
• Enjoys working in a collaborative team environment with the ability to leverage resources and skillsets across various functional and technical domains
• Understanding of IT project management methodologies and SDLC processes, such as Agile Scrum and Waterfall
• Excellent written, oral, presentation, and interpersonal skills with the comfort to communicate with all levels of the organization
• Bachelor’s degree in Computer Science, Engineering, or related field; or equivalent experience

Desired Characteristics/Qualifications

• Experience with Media & Entertainment industry and/or distribution of packaged media
• Enjoys learning new analytics technologies and being hands-on with developing and implement solutions
• Experience with AI or machine learning platforms
• Ability to effectively collaborate with teams across multiple territories and time zones

Additional Requirements:

• Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

• This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $130,000 - $160,000 (bonus eligibile) 

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

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