Business Support Specialist II - Veterans Sourcing Group
East Providence, RI 02915
About the Job
Business Support Specialist in Private Bank Payment Servicing
Location: Riverside RI, 02915
Pay Rate: $31.00 Per Hour
Duration: 6 Month Contract to Hire based on performance
Job Description and Responsibilities:
Location: Riverside RI, 02915
Pay Rate: $31.00 Per Hour
Duration: 6 Month Contract to Hire based on performance
Job Description and Responsibilities:
- Flawless execution of complex back office functions for high value clients
- Expert in customer service both verbal and written – provide white glove service.
- Respond to clients requests in their preferred method, both written and call back
- Continuous monitoring of incoming client requests by phone or specialized mailbox and ensure timely response.
- Flawlessly execute payment entries
- Review and authorize client requests
- Transaction monitoring
- Full understanding of payments workflow and hands on supports of the overall end to end wire operations process
- Banking experience (2-5 years minimum)
- Wire Operations expertise
- Payments experience
- Problem solving
- Expert in verbal and written communication skills
- Minimal supervision, self sufficient
Source : Veterans Sourcing Group