Business System Specialist (ERP) - Entry Level - Alta Equipment Group

Livonia, MI, USA Req #128

Thursday, February 15, 2024

Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award winning team!

We provide our employees with the following tools and resources to be successful:

• Training
• Outstanding benefits package (BCBS PPO, Delta Dental and EyeMed Vision, plus much more!)
• 401(k) with match
• Competitive wages
• Company laptop
• Paid time off
• 10 paid holidays

Responsibilities:

Opportunities are growing within the Information Services and Technology team at Alta Equipment Group and we're looking for critical thinkers with a passion for excellence to grow with us. We are constantly reimagining ways in which we can better Support, Secure, Integrate, Automate, Innovate, Collaborate, and Deliver Trust to make a difference within a dynamic and rapidly expanding organization. As a valued member of our team, you will be challenged to discover opportunities to grow the business, drive efficiencies, and deliver the best possible employee and customer experience while developing as a person and as a leader.

Alta Equipment Group is seeking a full-time Business System Specialist for our Livonia, MI headquarters office. A Business System Specialist will work with subject matter experts and end users to ensure that business system is meeting transactional expectations. This position requires good communication skills and technical troubleshooting abilities in order to analyze and resolve business system problems as well as provide documentation where required. It requires a thorough, detail oriented and highly motivated team player with a positive attitude to serve as a liaison and enhance communication between Business System Support and Business Operations.

Responsibilities include but are not limited to:

• Provide call support and ensure that business system issues/opportunities are properly documented and prioritized in ticketing system
• Manage, track and provide solutions to reported issues. Will seek supervisor direction and guidance as needed
• Develop documentation for identified business scenarios, processes and procedures in collaboration system
• Gain an in-depth knowledge about business system applications and their interactions in order to properly identify and analyze problems
• Coordinate meetings or trainings between the department and end users
• Works with system administrator to support authorizations and system configuration requirements
• Assist in the review of job logs and take appropriate action to resolve issues

• Prefer a recent college graduate with a Bachelor's Degree from an accredited college or university with major work in Business Administration or Information Systems
• Strong communication and customer service skills
• Strong time management and multi-tasking skills
• Ability to stay organized and pay close attention to detail

• Physical/Sensory Functions: Regularly will talk/hear; Frequently will sit; Occasionally will stand, walk, use hands, reach with hands and arms
• Lift and/or Move Functions: Occasionally will lift up to 10 pounds
• Work Environment: Occasionally will work near moving mechanical parts, be exposed to fumes or airborne particles

About Alta:

Culture is Job #1. Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships.

If you have a passion for excellence and are ready to make a difference within our organization, we're ready for you. Whether it's selling the world's-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.

At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a "Top Work Place USA", our employees across North America are committed to excellence. It's the Alta way.

So, let's start the conversation. Click the link to apply and begin the journey of a lifetime.

What We Look For:

At Alta Equipment Group, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one's profession through additional training and learning.

Other Opportunities at Alta:

Please visit our careers page at altg.jobs to view other openings that may be of interest to you!

Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please contact recruiting@altg.com immediately

Other details

• Pay Type Hourly