Business Systems Administrator Resource - Pennant Services
Phoenix, AZ
About the Job
JOB SUMMARY
The business systems admin will be part of the IT business team and responsible for maintaining critical business software. As well as working with business users to improve software functionality. II.
DUTIES & RESPONSIBILITIES
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.
JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities)
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.
The business systems admin will be part of the IT business team and responsible for maintaining critical business software. As well as working with business users to improve software functionality. II.
DUTIES & RESPONSIBILITIES
- Analyze problems and implement solutions, including the exercise of discretion and independent judgment to solve problems
- Identify and fix any underutilization of system and network resources
- Assist the field with email or trouble ticket enquiries to resolve IT systems issues and problems in a timely manner and escalate when necessary to the appropriate teams
- When necessary, assist the field with addressing support inquires via telephone
- Manage daily tasks related to system applications activities and IT/Accounting support
- Administer and manage user roles and proper access on financial systems
- Create formal process documentation for Accounting and IT teams
- Collaborate with vendors and other IT personnel to facilitate timely problem resolution while developing and maintaining a good working rapport.
- Utilizing expertise to streamline current processes and provide the necessary tools to enhance efficiency.
- Provide support and incident management and communications for IT systems faults and service requests
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.
JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities)
- Bachelor's degree
- 1 year experience as systems admin
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.
Source : Pennant Services