Business Systems Analysis - Austin, TX - Georgia IT Inc.
Austin, TX
About the Job
Job Title :Business Systems Analysis
Location : Austin, TX
Duration : 6 months
US Citizen, Green Card, EAD preferred... No Third-party agencies crop to corp.
Job Description:
· Support all projects supporting the Contact Center Transformation Program.
· Understand the Avaya Global Contact Center Services infrastructures
· Model the Contact Centers "AS-IS” environment in preparation to identify future requirements
· Work through gap analysis of "AS-IS” and "TO-BE” with the voice engineers and the business. Document the agreements and raise issues and risks to the Project Manager.
What will not work :
Writing Cisco and Avaya in the resume, but have not actually been a part of the migration projects
Source : Georgia IT Inc.