Business Systems Analysis Sr. Advisor - Austin, TX - Georgia IT Inc.
Austin, TX
About the Job
Job Title : Business Systems Analysis Sr. Advisor
Location : Austin, TX
Rate : DOE
Position Type : Contract
Interview : Phone
(US Citizens/ GC/GC-EAD/TN/E3 preferred)
Job Description
Location : Austin, TX
Rate : DOE
Position Type : Contract
Interview : Phone
(US Citizens/ GC/GC-EAD/TN/E3 preferred)
Job Description
- Ideal candidate has Avaya Callback Assist implementations
- Large call center / Contact center experience is a must
- Telecom carrier experience is nice to have
- Avaya Breeze implementations are a plus
- Day to Day ActivitiesNeed a senior level PM for high visibility project to implement Avaya Callback assist globally
- Will work closely with the Program Manager for Telecom Enablement
- This may go into next year's roadmap
- Will work closely with the business supporting Services Deployment and Support, Global Business Operations (Sales and Care), and Dell Financial Services
- Will work with Avaya account managers and engineers to implement CBA
- Will work with Dell engineers to implement CBA
- List of Must Haves for Contractor to be successful in this role (EX: Education Requirements, Software Skill Sets, Licenses or Certifications, etc.)Waterfall methodology primarily, Agile is a plus
- Experienced PM skills especially schedule management and risk management
- What is the work environment like?Fast paced
- Scrutiny on deliverables
- Meeting committed timelines
- Escalations to executive levels can happen fast
- How does this resource fit into your team? What are the selling points for this position. High visibility project
- Very involved teammates
Source : Georgia IT Inc.