Business Systems Analyst - Connect Platform - CHG Medical Staffing

CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year.

Our industry is growing and demand is high. This means you'll have plenty of opportunities to grow and develop in your career. Keeping healthcare healthy can be as fun as it is rewarding

We are seeking a highly motivated and experienced Business Systems Analyst to join the Client Product Team. You'll be working on our client workflow platform that simplifies, automates, and creates transparency into the recruiting process for our customers. This role will involve working closely with product teams across the organization and with multiple stakeholders to understand, analyze, and document needs and translate them into actionable requirements for our product team. You'll leverage your analytical skills, business acumen, and technical knowledge to contribute to the enhancement of the Connect Product we're creating and the growth of our business.

Responsibilities:

• Collaborate with all involved in the product/solution delivery lifecycle (product management, end-users, stakeholders, software engineers, cross-functional teams, and delivery) to understand and articulate business needs. Document these as well-defined business, data, and product requirements.
• Convert these requirements into clear, concise functional and non-functional specifications for the product team.
• Work closely with the product team by contributing to the creation and maintenance of artifacts such as technical user stories, process flow diagrams, and test plans.
• Participate in requirements gathering sessions and review requirements documentation with product management, users, and the product team.
• Comprehend and communicate the potential risks and impacts of changes on systems, integrations, processes, users, UI/UX, and architecture, ensuring a comprehensive understanding of the ecosystem and its potential transformations.
• When needed partner with Delivery Manager to co-develop impact analysis
• User Acceptance Testing orchestration
• Understand the objectives and value of proposed features and functionality to provide context, aiding the product team in developing effective solutions.
• Participate in root cause analysis of data/process issues.

Qualifications:

• Stakeholder Engagement - Liaise effectively with stakeholders at all levels, understanding and translating their needs into actionable requirements.
• Requirements Management - Lead the development and management of clear, detailed business requirements and functional specifications.
• Data Driven - Leverage data to drive requirements gathering, ensuring thorough requirements.
• Process Improvement - Identify and recommend process improvements to increase efficiency and effectiveness.
• Communication - communicates with all involved in the product/solution delivery lifecycle frequently and effectively.
• Collaboration - collaborates effectively with all involved in the product/solution delivery lifecycle.
• Puts People First - demonstrates empathy and actively listens to customers and colleagues to understand their needs and challenges.

Education & Years of Experience:

• BS preferred in a relevant field (e.g., business, engineering, computer science, data or a related field), but relevant professional experience accepted .
• 3+ years of experience in business analysis or a related field.

Preferred:

• Strong understanding of software development methodologies, including Agile and Scrum.
• Knowledge of industry-specific software and tools, such as Salesforce, SQL, JIRA, Confluence, or similar project management and collaboration platforms.
• Proven ability to manage multiple projects simultaneously and adapt to changing priorities.

We believe in fair compensation for all of our people, which is why our pay structure takes into account the cost of labor across U.S. geographic markets. For this position, we offer a pay range of $64,900 -- $176,00 annually, with pay varying depending on work location and job-related factors such as knowledge, position level and experience. During the hiring process, your recruiter can provide more information about the specific salary range for the job location.

CHG Healthcare offers starting salaries for sales positions in the form of total target compensation (TTC = base + commission + bonus), which includes base pay, commission, and bonuses. Sales positions receive short-term incentives through commission plans and bonuses. On the other hand, non-sales positions have starting salaries that consist of a base salary and short-term incentives through various bonus plans, which are paid out monthly, quarterly, or annually.

In return we offer:

• 401(k) retirement plan with company match

• Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.
• Flexible work schedules - including work-from-home options available
• Recognition programs with rewards including trips, cash, and paid time off
• Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling
• Tailored training resources including free LinkedIn learning courses
• Volunteer time off and employee-driven matching grants
• Tuition reimbursement programs

Click here to learn more about our company and culture.

CHG Healthcare values a diverse and inclusive workforce. Interested in this role but not a perfect fit? Apply anyway.

We welcome applicants of any race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status and individuals with disabilities as an Affirmative Action/Equal Opportunity Employer. We are an at-will employer.

What makes CHG Different?