Business Systems Analyst - Group Insurance - Summit Tech Partners
Newark, NJ 07102
About the Job
This role helps to shape and execute initiatives by analyzing existing processes and systems, helping to assist the teams to build tools that are constituent-focused while also ensuring practicality within existing business rules.
This role also works closely with technology partners, designers, and business partners to support the development process and ensure that new capabilities and tools meet Objectives and Key Results (OKRs) as defined by the team.
Responsibilities include:
Independently work with business partners and initiative owners to understand the end user's needs and pain points to define the requirements in agile stories for development
Help the Product Owner and the agile team to clearly define and sequence the work (e.g., MVP - minimum viable product and beyond, go to market strategy, release schedules)
Flex to support experience design related work (e.g., customer interviews, design thinking workshops, empathy mapping)
Monitor usage and collect feedback on functionality and experiences developed to ensure it meets the end user's needs
Proactively share insights and progress to promote a customer-centric culture and connect the dots across experiences to inform the broader organization
Collaborate across agile teams within the GI Journey and across other Constituent Journeys
Qualifications:
High energy and passionate about making improvements
Experience working in a matrix/nonhierarchical environment, embracing an agile mindset to evolve with the business
Excellent work ethic and self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities
Excellent communication and interpersonal skills to work effectively with team members, leadership, other departments and vendors
Demonstrates organizational awareness and the ability to navigate and influence across an organization
Strong problem solving, decision making, negotiation, and partnership skills
Demonstrated ability to analyze and synthesize data to illuminate key findings and areas of opportunity + summarize findings that educate key stakeholders in a way that is meaningful and compelling
Has a learning mindset to take on versatile roles as required by the team involving analytics, business rule definition, testing, and operationalization
Intellectual curiosity, and a willingness to learn, grow, and improve
Experience in the financial industry and Group Insurance industry a plus
This role also works closely with technology partners, designers, and business partners to support the development process and ensure that new capabilities and tools meet Objectives and Key Results (OKRs) as defined by the team.
Responsibilities include:
Independently work with business partners and initiative owners to understand the end user's needs and pain points to define the requirements in agile stories for development
Help the Product Owner and the agile team to clearly define and sequence the work (e.g., MVP - minimum viable product and beyond, go to market strategy, release schedules)
Flex to support experience design related work (e.g., customer interviews, design thinking workshops, empathy mapping)
Monitor usage and collect feedback on functionality and experiences developed to ensure it meets the end user's needs
Proactively share insights and progress to promote a customer-centric culture and connect the dots across experiences to inform the broader organization
Collaborate across agile teams within the GI Journey and across other Constituent Journeys
Qualifications:
High energy and passionate about making improvements
Experience working in a matrix/nonhierarchical environment, embracing an agile mindset to evolve with the business
Excellent work ethic and self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities
Excellent communication and interpersonal skills to work effectively with team members, leadership, other departments and vendors
Demonstrates organizational awareness and the ability to navigate and influence across an organization
Strong problem solving, decision making, negotiation, and partnership skills
Demonstrated ability to analyze and synthesize data to illuminate key findings and areas of opportunity + summarize findings that educate key stakeholders in a way that is meaningful and compelling
Has a learning mindset to take on versatile roles as required by the team involving analytics, business rule definition, testing, and operationalization
Intellectual curiosity, and a willingness to learn, grow, and improve
Experience in the financial industry and Group Insurance industry a plus
Source : Summit Tech Partners
