Business Systems Analyst- NetSuite - TrueCommerce, Inc.

Are you ready to unlock your true potential?  Join a growing and global company where you can be part of a team that fuels supply chain solutions. Discover how you can make a big impact. 

The Business System Analyst for NetSuite billing will be responsible for implementing SuiteBilling at TrueCommerce. This role will partner closely across IT and Finance teams to automate our billing practices for greater process efficiency and accuracy for our global customers and improve our internal processes and outcomes.

This is a hands on role that requires deep SuiteBilling experience, strong understanding of general billing principles and practices and how they operate within NetSuite.  To be successful in this role you must demonstrate a proven ability to facilitate requirements gathering, collaboration with cross-functional stakeholders and departments, designing & executing test cases, issue resolution & problem solving and enjoy being able to take complex and challenging current state and driving outcomes. 

You can operate in the grey, in fact, you prefer it!  You have been in several organizations/environments so have a toolkit of experiences and broad perspective when it comes to SuiteBilling, understanding customized solutions and thinking creatively to achieve the best solutions for the team that you are working with.

We value our employees with competitive benefit and generous paid time off packages, flexible and casual work environments, career development, recognition programs and more! 

This role is a remote opportunity unless you are in Columbus, OH or Cranberry, PA it is hybrid (1 day a week in office)

As a Business System Analyst for NetSuite you will:  

• Collaborate with users to document business requirements and design innovative solutions to guide the organization on best practices for the SuiteBilling implementation 
• Support unit and integration testing, including defining test scenarios, writing test scripts, and ensuring compliant test documentation
• Help organize SOPs for billing process and downstream impact
• Maintain knowledge of SuiteBilling functionality, customization and integration best practices
• Support end user requests for new saved searches, reports, KPIs, and dashboards
• Manage Release Preview business process testing for ongoing NetSuite upgrades
• Develop, test and deploy customizations and new functionality as business requirements change 
• Manage business improvements and enhancements for processes managed on the NetSuite platform, specifically within SuiteBilling
• Serve as a liaison between the business and technical aspect of the organization in order to provide technical solutions to meet user and business needs
• Work across business and tech leadership to develop project plans and milestones, including developing multi phase implementations if necessary
• Identify, monitor, and communicate project risks and issues to the internal billing stakeholder group
• Create end user training materials and deliver end user training

Requirements for Success: 

• 5+ years as Technical Analyst, MIS Functional Analyst, or business systems consultant
• 3+ years’ experience working with NetSuite, SuiteBilling application
• 4 year degree in business, MIS or other related field or equivalent experience 
• Good working knowledge of general accounting and billing practices as well as common of business processes
• Excellent written and verbal communication skills.
• Ability to communicate inputs and ideas within collaborative sessions, presentations, and in written form to a range of audiences with wide ranges of technical knowledge and ability
• Experience with NetSuite SuiteScripting, report creation, saved search and other technical capabilities to modify and extend NetSuite capabilities
• Working knowledge of development methodologies, especially Agile and DevOps

Who is TrueCommerce? 

TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management. We’ve empowered some of the biggest brands in the world to improve their supply chain performance: Schneider Electric, Siemens, Ocean Spray, and many more. 

Please visit our careers website for additional information.