Business Systems Analyst V - Apex Systems
Offutt Air Force Base, NE 68113
About the Job
Job#: 2053143
Job Description:
#Clearance
Apex Systems is seeking a TS/SCI Business Systems Analyst for a position with one of our largest clients at Offutt, AFB, Nebraska.
Analysis, design, development, deployment, installation, configuration, customization, and troubleshooting and tuning of Remedy Action Request System version 7.x and Remedy Customer Support Application in production, test, and development environment.
Essential Job Functions
Candidate must be able to perform the following tasks:
• Diagnose and repair problems with the Remedy system
• Properly configure the ITSM applications to maintain integration integrity
• Create and administer accounts for Remedy applications
• Work with IT to develop administration, backup, security, and maintenance plans for both production and test Remedy environments
• Installation, configuration, and troubleshooting of Remedy Action Request System and Remedy Customer Support Application in production, test, and development environments
Minimum of eight years with BS/BA, six years with MS/MA, three years with PhD
Three or more years of experience performing Remedy ITSM/CMDB Administration
• Current with Remedy, ITSM, and related technologies
• Experience with Remedy ITSM 7.6 or later
• Very good customer communication and interpersonal skills
Top Secret security clearance
Desired Certifications:
• Strong technical analysis skills and software development skills a plus
• ITIL Foundation v3.0 certification
Additional Requirements:
• Communication skills
• Time Management
• Attention to detail
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
