Business Systems Manager - CBRE
Albany, NY
About the Job
Business Systems Manager
Job ID
185957
Posted
25-Sep-2024
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Data & Analytics, Digital & Technology/Information Technology
Location(s)
Remote - US - Remote - US - United States of America
About the role
As a CBRE Business Systems Manager, you will be responsible for overseeing the staff that provides software support, technical assistance, and the development of internal management systems. This role is part of the Business Systems Job Function. They are responsible for working with internal partners and business units to develop, install and enhance new and current systems.
What you’ll do
+ Provide formal supervision to employees. Supervise the training and development of staff. Conduct performance evaluations and mentor. Coordinate the recruiting and hiring of new employees.
+ Coordinate and lead the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
+ Ensure technology roadmap is considered with all decisions and improve as vital based on CBRE and client objectives.
+ Respond to and resolve technical and system issues within a variety of software packages. Resolve questions and problems within the department. Document issues, resolutions, or other actions using an incident management system.
+ Apply strong data integration knowledge to deliver centralized data for business analytics in Vantage.
+ Apply low code/no code automation such as Power Automate, Power App, Smartsheet, Google Sheets as efficient and effective solutions to requests.
+ Assist the team with the installation of basic system migrations. This also includes new clients, system implementations, and upgrades.
+ Ensure that all supported systems are following established standard methodologies, regulatory requirements (such as US Federal Regulations, ITAR, Cyber), CAPP, and internal and external controls.
+ Identify process and system improvements. Participate in internally driven projects to improve efficiency and customer satisfaction. Recommend implementing functional operational programs and procedures.
+ Communicate ongoing feedback on team, project, and department impact of projects. Present team and client facing training for system overviews, changes, and new system deliveries.
+ Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
+ Apply knowledge of own subject area and how own field integrates with others to achieve team and departmental objectives.
+ Identify, solve, and resolve day-to-day and moderately sophisticated issues which may or may not be evident in existing systems and processes.
What you’ll need
+ Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
+ Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and exciting performance and retention preferred.
+ Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
+ Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job subject area and department.
+ In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
Why CBRE?
At CBRE, we believe we possess an encouraging environment where integrity, service, and excellence craft our approach to every opportunity. We are guided by the needs of the cities we inhabit, the communities we build and the world we live in.
+ FORTUNE 500 #126
+ FORTUNE Most Admired Company #1 in real estate for third consecutive year; Ten years in a row on the list!
+ Forbes Named one of the best large employers in America and one of the World's Best Employers!
CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Business Systems Manager position is 110,000.00 annually [or $52.88 per hour] and the maximum salary for the Business Systems Systems Manager position is $120,000.00 annually [or $57.69 per hour]. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions)
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Job ID
185957
Posted
25-Sep-2024
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Data & Analytics, Digital & Technology/Information Technology
Location(s)
Remote - US - Remote - US - United States of America
About the role
As a CBRE Business Systems Manager, you will be responsible for overseeing the staff that provides software support, technical assistance, and the development of internal management systems. This role is part of the Business Systems Job Function. They are responsible for working with internal partners and business units to develop, install and enhance new and current systems.
What you’ll do
+ Provide formal supervision to employees. Supervise the training and development of staff. Conduct performance evaluations and mentor. Coordinate the recruiting and hiring of new employees.
+ Coordinate and lead the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
+ Ensure technology roadmap is considered with all decisions and improve as vital based on CBRE and client objectives.
+ Respond to and resolve technical and system issues within a variety of software packages. Resolve questions and problems within the department. Document issues, resolutions, or other actions using an incident management system.
+ Apply strong data integration knowledge to deliver centralized data for business analytics in Vantage.
+ Apply low code/no code automation such as Power Automate, Power App, Smartsheet, Google Sheets as efficient and effective solutions to requests.
+ Assist the team with the installation of basic system migrations. This also includes new clients, system implementations, and upgrades.
+ Ensure that all supported systems are following established standard methodologies, regulatory requirements (such as US Federal Regulations, ITAR, Cyber), CAPP, and internal and external controls.
+ Identify process and system improvements. Participate in internally driven projects to improve efficiency and customer satisfaction. Recommend implementing functional operational programs and procedures.
+ Communicate ongoing feedback on team, project, and department impact of projects. Present team and client facing training for system overviews, changes, and new system deliveries.
+ Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
+ Apply knowledge of own subject area and how own field integrates with others to achieve team and departmental objectives.
+ Identify, solve, and resolve day-to-day and moderately sophisticated issues which may or may not be evident in existing systems and processes.
What you’ll need
+ Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
+ Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and exciting performance and retention preferred.
+ Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
+ Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job subject area and department.
+ In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
Why CBRE?
At CBRE, we believe we possess an encouraging environment where integrity, service, and excellence craft our approach to every opportunity. We are guided by the needs of the cities we inhabit, the communities we build and the world we live in.
+ FORTUNE 500 #126
+ FORTUNE Most Admired Company #1 in real estate for third consecutive year; Ten years in a row on the list!
+ Forbes Named one of the best large employers in America and one of the World's Best Employers!
CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Business Systems Manager position is 110,000.00 annually [or $52.88 per hour] and the maximum salary for the Business Systems Systems Manager position is $120,000.00 annually [or $57.69 per hour]. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions)
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Source : CBRE