Summary

Our multi-specialty practice is seeking an energetic, professional, detail-oriented Business Team Associate. We are a highly trained, clinically comprehensive practice that believes the best dental care comes from our relationships with our patients. In this position you will be an essential team member working day to day in the front office of our practice. You will be partnering with management to constantly implement improvements to our processes and procedures.. We are seeking the right person to grow with our team, have fun and be challenged every day. 

Responsibilities

• Promptly answer all incoming phone calls and treat every patient with respect and dignity 
• Greet and check in/out patients
• Track number of new patients per month and provide metrics during team meetings
• Collect any copayments or payments from patients 
• Maintain hygiene schedule to maximize profitability and production for providers 
• Work with scheduling and treatment plan coordinator to recall patients with pending treatment plans
• Enter treatment plans into Dentrix
• Maintain appearance of front office and refill any necessary items
• Maintain a high level of business professionalism at all times 
• Provide excellent care to all patients

Key Qualifications

• At least 1 year minimum working experience in a dental office
• Experience with either EagleSoft or Dentrix required
• Familiarity with dental insurances (PPO), the verification process and fee schedules

Culture

We pride ourselves on creating a positive and welcoming culture for our patients and team members. We believe that when our team is happy and supported, it translates into the best possible care and experience for our patients. We are dedicated to ongoing education and personal growth, and encourage open communication and collaboration. We also believe in the importance of work-life balance, and strive to create a healthy and enjoyable work environment for all. This includes a commitment to creating a diverse, equitable, and inclusive workplace for all of our employees. We recognize that diversity of thought, experiences, and backgrounds is a key driver of innovation and creativity, and we strive to foster a culture of respect and inclusion. If you are passionate about dentistry and want to be a part of a positive and friendly team, we would love to hear from you!

Additional cultural benefits:

• Monthly team lunches
• Team building activities
• Promote from within

Benefits

• Competitive salary
• Dental Insurance
• Health Insurance
• Sick Time
• 401 K Matching
• Professional development assistance

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.