POSITION: Busser/Runner

DEPARTMENT: Retail Operations

LOCATION: Kneads Bakeshop

Kneads Bakeshop

From humble beginnings, one small bakery in Baltimore has grown to become a staple in our community. Kneads combines H&S's history with the new age of artisan craft, creating a one-of-a-kind brand and experience, giving a modern face to H&S Bakery. We want people to see it, touch it, and taste it, to have a full sensory experience. As soon as you walk through the doors, we're dedicated to you and your Kneads, whether that's a coffee to go, or meeting with colleagues, we are here to provide a space of comfort, a space that can unleash your creativity, and a space where Baltimore becomes a family.

Job Summary:

We are seeking a proactive and efficient Busser/Runner to join our team. As a Busser/Runner, you will play a crucial role in maintaining the overall cleanliness and organization of the dining area and supporting the waitstaff and kitchen staff. Your attention to detail, strong work ethic, and ability to work in a fast-paced environment will contribute to the smooth operation of our establishment.

Role & Responsibilities

· Table Preparation: Set up tables with utensils, napkins, and condiments before guests arrive, ensuring that each table is clean and properly arranged.

· Clearing Tables: Clear tables promptly after guests finish their meals, removing dishes, glasses, and silverware efficiently. Ensure that used plates and cutlery are safely transported to the dishwashing area.

· Refilling Supplies: Monitor and restock supplies such as napkins, straws, sugar packets, and condiments to ensure they are always readily available for guests.

· Dining Area Maintenance: Continuously monitor the dining area during service to ensure it remains clean, organized, and presentable. Wipe down tables and chairs, remove debris, and maintain a tidy environment.

· Assistance to Waitstaff: Assist waitstaff by promptly delivering food and beverages from the kitchen to the appropriate tables, ensuring accuracy and timeliness.

· Collaborate with Kitchen Staff: Maintain open communication with the kitchen staff to ensure smooth coordination of food delivery, responding promptly to their requests for tableware or cleaning assistance.

· Guest Interaction: Interact with guests in a friendly and professional manner, responding to their requests and inquiries, and providing general assistance when needed.

· Support Teamwork: Work closely with the entire restaurant team to create a positive and efficient work environment. Offer assistance to colleagues during peak periods or when necessary.

· Adhere to Health and Safety Guidelines: Follow all health and safety regulations, including proper food handling, sanitation procedures, and safe handling of cleaning chemicals.

Requirements & Physical Demands

· Previous experience in a similar role, preferably in a bakery or restaurant environment.

· Ability to work in a fast-paced and demanding environment, maintaining a high level of efficiency.

· Excellent organizational skills with the ability to prioritize tasks effectively.

· Strong attention to detail, ensuring that tables are properly set and cleared in a timely manner.

· Effective communication skills, both verbal and non-verbal, to interact with guests and team members.

· Physical stamina to stand, walk, lift, and carry heavy trays or bus tubs for extended periods.

· Flexibility to work evenings, weekends, and holidays as per the restaurant's operational requirements.

What's in it for you?

At the H&S Family of Bakeries, we value our team members and make it a priority to offer competitive compensation that encourages longevity with the company and long-term growth. We offer competitive pay and comprehensive and affordable bene?ts packages, including medical/dental/vision, short term disability, retirement savings, paid time off, ?exible spending accounts, employee assistance program and of course - cool company swag.

Equal Opportunity Employer

We are an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political af?liation, sexual orientation, gender identity, marital status, disability, genetic information, age, emmbership in an employee organization, or other non-merit factors.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classi?cation. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classi?ed. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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