Cafe Associate (46153) - 7-Eleven
Troy, OH 45373
About the Job
Duties/Responsibilities:
- Provides prompt, courteous customer service by discovering guest’s needs.
- Rings up all sales on cash register, or point-of-sale equipment properly and accurately. Using suggestive selling techniques.
- Maintains ethical integrity, and honesty while handling money, checks, and other types of payment received for products sold.
- Follows policies and procedures established to prevent loss or cash and merchandise due to actions by employees, vendors, and customers. Ensures proper cash handling procedures and policies are followed.
- Safeguards cash and merchandise; follow company robbery prevention and reaction procedures as provided in the Emergency Response and Reporting Procedures and Policy Manual.
- Performs duties necessary to maintain internal and external store cleanliness; in addition to basic upkeep so that floors, windows, restrooms, food preparation areas, shelves, and counters stay clean and presentable at all times.
- Reacts and reports to customer complaints tactfully and promptly.
- Follows company policy and procedure and all laws governing restricted beverage and tobacco sales.
- Performs service transactions in accordance with company policy such as s lottery sales and redemption; vendor coupon redemptions; company approved credit cards, and etc.
- Adheres to company policies when related to safety and security. Looking for and eliminating safety hazards; reporting unsafe acts or conditions to management.
- Prepares required accident/incident reports; immediately reporting such activities to the Facility Manager.
- Maintains gas island cleanliness, safety, and stock levels (oil spills, windshield fluid, pumps, and etc.).
- Complies with all food safety behaviors including: proper handling procedures, temperature requirements, and established sanitary standards.
- Receives products from vendors, following correct procedures. Assist management in vendor check-in.
- Maintains merchandise including: proper rotation, storage, stocking, and pricing promptly/accurately.
- Assists in maintaining proper inventory levels and audits.
- Maintains knowledge of all products offerings and promotions.
- Completes all required paperwork accurately (vendor invoices, job assignment sheets, etc.).
- Maintains a professional appearance in accordance with company uniform and personal appearance policy.
- Performs other duties as assigned.
- Reports to work on time and when scheduled.
Source : 7-Eleven