Cafe Manager - Dallas College Store at Richland - Follett Corporation

New York City Applicants: $19.75-$27.54/hr



State of California Applicants: $19.75-$27.54/hr




State of Colorado Applicants: $16.75-$23.36/hr



State of Washington Applicants: $17.75-$24.75/hr



Position Overview



Reporting to the Store Manager, this role manages the cafe department, including staffing, managing performance, providing hands-on technical and functional guidance, and providing a great customer experience. May be responsible for the preparation of food and beverages on a daily basis while maintaining cleanliness and other food safety standards. This position requires the ability to keep and maintain a clean and sanitary work environment. Executes all aspects of the role while following local, state, and federal guidelines for food preparation and safety.



Responsibilities




* Provides strong customer service in all aspects of café operations.
* Maintains a calm demeanor during periods of high volume or unusual events to keep operating to standard, and sets positive examples for the shift team.
* Anticipates customer and department needs by constantly evaluating the environment and customers for cues. Communicates information to the manager so that the team can respond as necessary to create a quality customer environment during each shift.
* Prepares quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards.
* Thoroughly follows health, safety, and sanitation guidelines for all products.
* Maintains a clean environment for food preparation.
* Acts as subject matter expert for the preparation of food and beverages.
* Builds key partnerships with store management and campus organizations for promotional opportunities, special events, and off-site sales opportunities.
* Initiates activities to adhere to established guidelines and promotional programs.
* Ensures merchandise is managed in accordance with company policies and management directives. Ensures pricing and inventory integrity and executes Home Office initiated markups and markdowns.
* Assists in efforts to ensure general store operational standards are achieved through daily activities (shipping/receiving, inventory, housekeeping, compliance with Health Department regulations, etc.).
* Partners with the Store Manager to execute promotions and sales, and ensure proper inventory levels based on sales and trends. Analyzes financial reports, processes purchase orders, and approves invoices.
* Other duties as assigned.




* 0-3 years of relevant experience
* High School Degree or equivalent
* Ability to safely operate food service equipment as necessary
* Ability to stand for up to two or more hours at any given time.
* Ability to safely operate coffee equipment as necessary
* Previous experience in a coffee shop, food service, café environment (preferred)
* Detail-orientation in performing accurate transactions
* Self-motivated and multi-tasks with minimal supervision
* Proactively meets both internal and external customer needs.
* Effective work methods and consistently meets commitments
* Effective communication skills-- clear, concise, and positive.
* A food handler certificate -- should include Food Service sanitation and safety as well as local requirements.
* Computer literacy desired
* Willingness to work a flexible schedule including evening and weekend hours.
* Ability to sit, stand, walk, climb, kneel and bend.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled