Call Center Associate - Elle Seller

The Call Center Associate at Elle Seller will be responsible for handling customer inquiries, providing information about products or services, and resolving any issues or complaints. This role requires excellent communication skills, patience, and the ability to manage multiple calls efficiently.

Salary: 

$950 - $1250 /week

Job Type

Full-time

Location: Scottsdale ,AZ

THIS WILL BE AN OFFICE JOB AND CANDIDATES MUST WORK IN THE OFFICE WITHIN THE NEXT 3 WEEKS

Responsibilities:

• Answer incoming calls and respond to customer inquiries in a professional and courteous manner.
• Provide detailed information about products, services, and promotions.
• Troubleshoot customer problems and offer solutions or escalate the issue when necessary.
• Record and update customer information accurately in the system.
• Handle multiple calls and manage a call queue efficiently.
• Maintain knowledge of current products, services, and promotions to provide accurate information.
• Meet or exceed call center performance goals and metrics.
• Provide feedback and suggestions to improve customer service operations.

Requirements

• High school diploma or equivalent.
• Previous experience in a call center or customer service role is preferred.
• Excellent verbal communication skills.
• Ability to handle high call volumes and manage time effectively.
• Strong problem-solving skills and attention to detail.
• Basic proficiency with computer systems and data entry.

Benefits:

• Competitive weekly salary.
• Health, dental, and vision insurance.
• Paid time off, including holidays.
• 401(k) retirement plan with company match.
• Opportunities for career growth and development.

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