Call Center Customer Service Representative at CareerBuilder Premium Subscription

Position Summary
We are seeking a dedicated and personable individual to join our team as a Call Center Customer Service Representative. The ideal candidate will be responsible for handling customer inquiries and concerns with professionalism and efficiency while maintaining a high level of customer satisfaction.

Job Responsibilities

• Answer incoming calls and respond to customer inquiries promptly.
• Resolve customer complaints and issues with a focus on providing solutions that ensure customer satisfaction.
• Provide clear, courteous information and solutions to customers.
• Document all customer interactions and maintain accurate records.
• Follow company policies and procedures while delivering high-quality customer service.
• Communicate effectively with customers and colleagues.
• Manage multiple tasks and work efficiently in a fast-paced environment.