Call Center Intake Assessor - NewVista Healthcare
Blue Ash, OH 45242
About the Job
Ethan Call Center is currently recruiting Intake Assessors.
Licensure/Credentials Required: MFT, BSW, LSW, or LPC.
This position works 7p-7a or 7a-7. 3 12hr shifts with an every other weekend rotation.
Estimated Pay Range: $26-32/hr
THE ROLE:
The Intake Assessor performs the evaluation and admission process in conjunction with the on-call physician.
WHO WE ARE:
Our compassionate team members work in a challenging yet rewarding environment where each person is a part of making direct impact on our patient’s lives.
COME JOIN OUR TEAM AS AN INTAKE ASSESSOR AT ETHAN CALL CENTER!
PERKS AT WORK:
Team Members enjoy a variety of perks in working with the NewVista brand company. We offer competitive market wages along with a full, robust package for Full Time employees:
Healthcare + Life Balance
- Medical Packages with Rx – 3 Choices
- Flexible Spending Accounts (FSA)
- Dependent Day Care Spending Accounts
- Health Spending Accounts (HSA) with a company match
- Dental Care Program – 2 choices
- Vision Plan
- Life Insurance Options
- Accidental Insurances
- Paid Time Off + Paid Holidays
- Employee Assistance Programs
- 401k with a Company Match
Education + Leadership Development
- Up to $15,000 in Tuition Reimbursements OR Student Loan forgiveness
- Mentoring + Trainer Opportunities through our Horizon Mentorship Program
- Growth in Director and CEO positions through our Horizon Leadership Program
- Handle with Care Trainer – Certifications
Recognition + Rewards
- On the spot recognition Prizes
- Team Member of the Quarter
- Team Member of the Year
- Monthly Celebrations
- Team Member Recognition Cards
JOB REQUIREMENTS:
- Education: Degree in social work or counseling required, RN licensure may be used in place of master’s degree or per state regulations.
- Experience: Prior experience in a psychiatric healthcare facility working with adult and geriatric patients preferred. Must have strong clinical assessment skills.
- License: Current unencumbered clinical social work or counseling license. RN license may be accepted. Valid driver’s license and a favorable Motor Vehicle Report (MVR), along with proof of insurance when using own auto.
- Additional Requirements: CPR and Handle with Care (HWC) certified within 30 days.
JOB RESPONSIBILITIES:
- Facilitate response to request for services, including the initial response, the assessment and referral process, the designation of appropriate level of care, admission into services, and appropriate follow up activity.
- Conduct initial evaluation, initiate the assessment, document patient symptomology, functioning, and needs, and provide information to MD for LOC determination.
- Demonstrate excellent customer service skills in assisting patients, physicians, visitors, and coworkers in a prompt and courteous manner.
- Possess clear knowledge of Emergency Detention paperwork and processes and EMTALA.
- Maintain all preadmission and admission paperwork with accuracy; complete all per-certification with insurance companies.
Qualified candidates, apply now for a chance to join our outstanding team as we Inspire Hope, Restore Peace of Mind, and Heal Lives.
