Call Center Representative Inbound - Spherion

$16-$18 depending on experience.
Receives and processes routine customer orders, inquiries, and/or complaints covering items or products ordered. Maintains an ongoing relationship with selected customers and sales staff. Incumbents utilize knowledge of products and product availability to provide a communications link to the customer. Applies advanced skills to the position within assigned functional area. Duties and tasks reflect substantial variety and complexity. Assignments are broad in nature and generally require originality or ingenuity. Works under minimal supervision.

Responsibilities:
Receives and processes routine customer orders, inquiries, and/or complaints covering items or products ordered. Maintains an ongoing relationship with selected customers and sales staff. Incumbents utilize knowledge of products and product availability to provide a communications link to the customer. Applies advanced skills to the position within assigned functional area. Duties and tasks reflect substantial variety and complexity. Assignments are broad in nature and generally require originality or ingenuity. Works under minimal supervision.

Working hours: 7:00 AM - 10:00 PM (Various Shifts Available)

Skills:
1. Strong computer skills including Excel
2. Ability to work on a team or alone
3. Strong customer service skills (ex: conflict resolution and problem solving)
4. Friendly and outgoing.

Education:
High School

Experience:
1-4 years

Qualifications:
n/a


Are you passionate about delivering exceptional customer service and problem-solving with a touch of creativity? We???re looking for a dynamic individual to step into the role of Customer Solutions Specialist???a position where your expertise and ingenuity will shine!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).