Caller and Customer Service Representative - Globe Life AIL - Nicolette Van Rensburg

Life insurance company is looking for 3-5 customer callers to join our remote team of independent contractors. This person will drive customer satisfaction by making calls, booking appointments and doing general administration.

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

Responsibilities:

• Managing outbound customer communications - After appointment communication via emails.
• Making outbound calls and setting appointments in booking systems.
• Maintain working product knowledge - Ensure information given to customers is accurate, up-to-date and strategic.

Requirements:

• Must be a USA citizen or Green card holder
• Have a clean background.
• Experience in call centre work is a plus.
• Excellent written and verbal communication skills.
• Be fluent in English.
• Ability to address complaints and issues with effective solutions and a positive attitude.
• Passion for delighting customers with above and beyond service.
• Excellent time-management and prioritization skills.

About our company

Our organization is a professional environment dedicated to protect families through selling life insurance.

Our employees enjoy a work culture that promotes positivity and kindness.

Our benefits include:
Weekly pay based on performance.
This is a 1099 position (no hourly pay or set salary).
You will get paid on amount of appointments scheduled, amount of people who show up and a bonus on each sale as a result of your booking.
Work from home. 100% REMOTE JOB.
Set your own schedule.
 

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