Campus Assistant - Energy Education Center - Chippewa Valley Technical College

This Campus Assistant position provides administrative support for CVTC’s Energy Education Center campus and assists students and other customers as the first point of contact for the campus. Other responsibilities include programming/scheduling, registration and financial processing/reporting, facility concerns and coordination, office staffing, general student/public relations, supporting programs and Workforce Solutions & Continuing Education contracts within the division.

Responsibilities:

• Student and community engagement:
  • Serve in a forward-facing position to greet and assist students, employees, area employers, and other campus visitors. Provide accurate information in a courteous, friendly, concise, and approachable manner.
  • Act as a liaison to Student Central, addressing financial aid, course, and program questions.
  • Assist students and employers with registration, course information, and schedule changes.
  • Oversee the campus food pantry and coordinate with Student Life for stocking and record-keeping.
• Administrative support:
  • Provide general clerical support for campus employees, the dean, and for Workforce Solutions & Continuing Education.
  • Maintain campus common areas, ensuring materials are current and well-stocked.
  • Coordinate the dean’s calendar and assist with divisional scheduling needs.
  • Perform administrative tasks in the absence of the dean/campus manager.
  • Manage laptop checkouts and returns for students and employees.
  • Serve as a proctor for testing.
  • Open, balance, and close cashiering sessions; process payments and maintain financial records.
  • Order and stock office supplies
  • Perform banking functions and assist with divisional financial tasks.
  • Process purchase orders and utilize p-card.
  • Document and update campus procedures.
  • Serve as backup assistance to other regional campus assistants and other academic divisions as needed.
• Event support:
  • Coordinate campus events by assisting with scheduling, marketing, and catering services and coordination with IT/multi-media services and custodial/maintenance staff as needed.
  • Serve as the liaison for event-related matters and ensure customer satisfaction.
  • Oversee special projects and assist with campus recruitment and orientation events.
• Facility support:
  • Assist with day-to-day operations of the Energy Education Center.
  • Act as guardian of universal office and campus keys.
  • Schedule room reservations.
  • Assist with maintenance issues, work orders, IT tickets, and incident reporting.

Required Knowledge, Skills and Abilities:

• Excellent organizational skills and ability to prioritize tasks and work with interruptions in a multi-tasking environment.
• Strong attention to detail and ability to keep accurate records.
• Ability to use judgment, discretion, and decision-making skills in dealing with confidential and sensitive issues.
• Ability to work effectively individually and as a member of a team.
• Ability to adapt to and learn new technology and software as needed.
• Ability to model integrity through self-awareness, personal accountability, ethical behavior, quality standards, and sustainable practices.
• Ability to think critically by applying problem-solving practices, acquiring relevant information, using technology and other resources appropriately, and evaluating alternatives.
• Ability to communicate effectively by speaking and writing, concisely, and professionally; practicing active listening; reading critically, and adapting communication for the audience.
• Ability to value diversity by recognizing personal biases, adapting to culturally diverse situations, and demonstrating a commitment to equity, inclusion, and respectful interactions with persons of diverse ethnic, cultural, social-economic, or educational backgrounds.
• Intermediate knowledge of and skills with software programs for communication, data collection, and decision making including, but not limited to, Microsoft Office Outlook, Word, and Excel, Lumens, QuickBooks, and Banner.

• Associate’s degree from an accredited college in Executive Assistant or related field with specialized training in areas such as customer service, office technology, and/or project management.
• Minimum of two years of experience in a professional office setting.

In evaluating candidates for this position, the College may consider a combination of education, training, and experience which provides the necessary knowledge, skills and abilities to perform duties of position.

The College is seeking to attract diverse instructors and staff who can inspire our increasingly diverse student population. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Consideration will be given to equity-minded individuals committed to collaborating with faculty, staff, administration, students, and community partners who are also committed to closing equity gaps.

2024 annual benefits include:

• 3 – 4 weeks of paid vacation time based on years of service
• 11 paid holidays
• Paid winter break - varies each year based on academic calendar and, at a minimum, includes days between Christmas and New Year’s holidays (some exceptions may apply for essential workers)
• Paid summer break - the week of July 4th.
• 4 paid personal days
• 3 weeks (15 days) paid sick time annually for absences due to illness, injury, or doctor and dentist appointments of the employee, dependent children, spouse, or parents of the employee or spouse; cumulative to 135 days (1,080 hours)
• Paid bereavement time
• Paid volunteer time
• Tuition reimbursement up to $2,500 annually (eligibility requirements apply)
• Health insurance for employee, spouse, and dependents with attached Health Savings Account (HSA); CVTC contributes $3,400 annually for a family plan or $1,700 annually for a single plan to your HSA
• Wellness incentive of up to $600 for employees enrolled in CVTC’s health insurance
• $2,500 cash-payment in lieu of CVTC health insurance coverage for employees who have credible coverage through another source
• Dental insurance for employee, spouse, and dependents
• Vision insurance for employee, spouse, and dependents
• Life and long-term disability insurance premiums paid by CVTC
• Wisconsin Retirement System (WRS), CVTC matches 6.9%, vested at 5 years of credible service
• 403(b) tax deferred annuity program
• 457(b) deferred compensation plan
• Section 125 flexible spending accounts
• Employee Assistance Program (EAP)
• Professional development
• Certified Gold Level Family Friendly Workplace (FFW)
• Access to expansive collection of college and public library resources for personal and professional use
• Free or low-cost services offered by CVTC program students, such as computer repair, automotive repair, Shear Inspiration Salon and Spa, and 620 West restaurant and culinary pop ups 

Benefits begin on the first date of employment (i.e., there is no waiting period).

CVTC does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities. The following person has been designated to handle inquiries regarding the college's non-discrimination policies: Vice President of Talent & Culture, 620 W. Clairemont Avenue, Eau Claire, WI 54701, 715-833-6334, WI Relay: 711