Campus Clinical Care Supervisor at Maplewood Mayflower Place ALF LLC

Job Title: Campus Clinical Care Supervisor
Location: West Yarmouth, MA.
Employment Type: Full Time
Department: Resident Services

About Us:
Maplewood Senior Living, is a leading operator of premier senior living communities across 5 states and Washington, D.C., featuring two distinguished brands: Maplewood and Inspīr. Known nationally for innovation in the senior living space, Maplewood is a growing company dedicated to excellence in care, offering personalized and thoughtful services in independent living, assisted living and memory care.

Our success is built on a foundation of personalized, compassionate care and communities designed to enrich the quality of life for our residents. We foster a dynamic and supportive work environment that empowers our teams to excel, inspire, and make a meaningful impact every day. If you are a passionate about driving growth and innovation in senior living, Maplewood offers the opportunity to be part of a forward-thinking organization that values your expertise. Join us and help shape the future of senior living!

Overview: The Campus Clinical Care Supervisor oversees clinical and administrative support services to the resident care team. The CCCS is responsible for ensuring that the resident care team has ample support to fulfill their duties.

Key Responsibilities:

• Manages staffing schedules in collaboration with Nursing Leadership, coordinating inputs into business systems across multiple communities.
• Organizes staff training programs, prepares training materials, and supports presentations.
• Updates and supports the creation of new staff assignment sheets.
• Monitors and ensures the Resident Care Department has adequate office and clinical supplies, placing orders as needed.
• Schedules meetings, including staff, family, vendor, and community care partner meetings.
• Assists in the hiring process of Resident Care staff alongside Nursing Leadership by reviewing applications, coordinating phone screens, scheduling interviews, setting up shadowing opportunities, obtaining references, and completing necessary paperwork.
• Works with the Maintenance department to ensure pendant functionality and maintains records monthly.
• Supports payroll by reviewing timesheets, entering missed punches/vacation requests, and assisting with bi-weekly payroll completion for the Resident Services team.
• Oversees staff performance management by consolidating time and attendance data.
• Assists with various tasks, including orientation support and training new staff.
• Manages incontinence supply orders for current and new residents.
• Ensures the laundry schedule is accurately completed.
• Ensures UKG systems are maintained accurately.

Education/Experience/Licensure/Certification:

• Bachelor’s degree preferred, with experience in a medical office or clinical setting.
• Preferred certifications: Medical Assistant, Nursing Assistant, or Home Health Aide.
• Experience working with seniors and ability to maintain positive relationships with residents, families, and staff.
• Strong computer skills, including proficiency in Microsoft Office and electronic health records.
• Highly organized, with excellent time management, communication, and customer service skills.
• Ability to handle workplace problems, remain composed under pressure, and adapt to complex information.
• Physical ability to stand, walk, bend, and stretch for long periods.
• Proficient in English communication, both oral and written, and adept at using technology to support resident needs and ensure safety.

Why You’ll Love Working With Us:

• Innovative Culture: We are a group of smart, forward-thinking and compassionate pros dedicated to enhancing the lives of our residents through service excellence, creative and meaningful programs and continuous innovation.
• HEART: We recognize Humor, Empathy, Autonomy, Respect and Trust as core values that guide our work.
• Growth Opportunities: We promote and foster career development and continuous learning.
• Work-Life Balance: We value autonomy, flexibility and a family-friendly supportive workplace.
• Competitive Comp and Benefits: We offer a competitive compensation package, bonus, health insurance, 401K with match, paid time off, and more. Maplewood believes in rewarding top talent and dedication, depending upon years of experience and commitment to the company. Maplewood strives for transparency, reviewing pay periodically, to be the industry leader in recruiting talent like you!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)