Capital Projects Coordinator - RoofConnect Logistics

About Us:
Join a dynamic team where innovation meets excellence. We are looking for a detail-oriented and proactive Capital Projects Coordinator to be a key player in our Technical Services team. If you thrive in a fast-paced environment and enjoy being at the center of project coordination, this role is perfect for you!

Job Summary:
As the Capital Projects Coordinator, you will be the go-to person for our Technical Services team, ensuring seamless communication, project support, and accurate system updates. You’ll play a critical role in maintaining project momentum and ensuring that all stakeholders are informed and satisfied. This position offers a unique opportunity to develop your skills in project management while contributing to the success of our company.

Key Responsibilities:

1. Primary Contact for Technical Services:
   • Be the friendly and efficient first point of contact for technical services calls.
   • Manage incoming calls, provide information, and ensure that callers are transferred to the right team members.
   • Deliver a high level of customer satisfaction by addressing caller needs promptly and effectively.
2. Project Support:
   • Collaborate closely with the dispatcher, project coordinator, and specialists to support various tasks.
   • Get hands-on experience in generating bid invitations, dispatching, entering bid details, and managing third-party systems.
   • Handle follow-up communication with contractors via phone/email and keep checklists and reports updated.
   • Assist in compiling contractor Notices of Award (NOA) and related checklists.
   • Generate change orders in Salesforce and perform daily weather checks to confirm project status with on-site contractors.
3. Third-Party System Inputs:
   • Ensure that project schedules are accurate and up-to-date across all systems.
4. Maintaining Contract Files:
   • Keep meticulous records of all contracts and related documents, both in electronic and physical formats.
   • Organize Daily Progress Report Logs, completion photos, punch lists, changes, amendments, and close-out documents.
5. Utilizing Computer Software:
   • Use Salesforce as your primary tool for project management.
   • Work with Microsoft Office Suite and other project management software to ensure all tasks are completed efficiently.
6. Performing Other Essential Duties:
   • Step in for other roles within the Technical Services department as needed, based on the current operational requirements.

Knowledge, Skills, and Abilities:

• Strong understanding of business ethics and confidentiality.
• Excellent communication skills for interacting with internal and external stakeholders.
• Ability to maintain follow-up communication and manage multiple tasks simultaneously.
• Positive attitude and ability to work well within a team environment.
• Eager to learn and proficient in using Salesforce, Microsoft Office Suite, and other related software.
• Keen attention to detail with a focus on accuracy and efficiency.
• Strong time management and organizational skills.

Minimum Qualifications:

• High School diploma or equivalent.
• At least six months of customer service experience.

Preferred Qualifications:

• Experience in construction or project management is a plus.

Special Qualifications:
We value individuals who are AGILE:

• Accountability: Take responsibility for your work and actions.
• Growth Mindset: Continuously seek personal and professional development.
• Integrity: Act with honesty and transparency in all situations.
• Leadership: Motivate and support your coworkers.
• Everyday Improvement: Always strive for excellence.

Work Conditions:

• Office environment with heating and cooling.
• Prolonged periods of sitting at a desk and working on a computer.
• Occasionally lifting up to 15 pounds.

Why Join Us?

• Be part of a supportive and innovative team.
• Grow your career in a company that values your contributions.
• Enjoy a positive and collaborative work environment.