Card Fraud Banking Analyst at KBW Financial
Waltham, MA
About the Job
Card Fraud Banking Analyst
Location: Waltham, MA (Hybrid)
Duration: 6+ Months
Rate: $30 per hour
KBW has partnered with a local bank that is looking for a Fraud Analyst to monitor transactions, handle claims, collaborate, and investigate. If that sounds like you, please apply below!
Responsibilities:
- Monitor transaction data to detect and prevent card fraud; approve or deny transactions as necessary.
- Provide prompt, high-quality service to customers, handling Reg E claims and disputes efficiently.
- Process and manage fraud-related claims, including chargebacks, provisional/permanent credits, and fraud alerts.
- Collaborate with the Fraud Analyst to investigate suspicious activities and communicate with customers.
- Manage cardholder travel requests, fraud case records, and assist in fraud prevention education.
- Ensure compliance with regulatory policies and bank procedures while staying updated on emerging fraud trends.
Qualifications:
- HS Diploma or GED.
- 1-3 years' experience in banking (retail branch or call center).
- Familiarity with card fraud detection tools and methodologies.
- Strong communication, organizational, and Microsoft Word/Excel skills.
- Ability to work independently, prioritize tasks, and make quick, informed decisions.
Send an updated resume to wcochran@kbwfinancial.com for immediate consideration
#LI-WC1
KBW789 *MONKBW*
#LI-WC1
KBW789 *MONKBW*