Care Coordinator, CP, Greenfield - Clinical Support

CSO is looking for a Care Coordinator to join our Community Partner Program in Greenfield. 

We are a multidisciplinary team of Community Health Workers, Clinicians, and Nurses providing Care Coordination and support to adults with complex medical, behavioral health and substance use challenges.  Through face-to-face outreach and telephonic care coordination, our team supports each person with their individual wellness goals in connection with their overall health.  

As a Care Coordinator:

You Will:

• Facilitate Care Plan Team meetings
• Provide in person, telephonic and in-person outreach to members in their home and/or community.   
• Complete a Comprehensive Assessment and Care Plan for each Member. 
• Reduce barriers to care through providing support to Member in accessing services. 
• Provide wellness resources, and make referrals and linkages to community supports.   
• Maintain regular contact with Members. 
• Assist members with system navigation.

Your Background:

• Associate's or Bachelor's degree required (Bachelor's preferred) in a Human Services related field 
• Valid driver's license and reliable transportation required

Bilingual candidates are strongly encouraged to apply.

We also seek applicants who embody CSO's values by being:

• Positive -- maintaining resiliency and focusing on solutions
• Respectful -- collaborating and effectively communicating
• Insightful -- demonstrating self-awareness and effectively priority setting
• Conscientious -- taking accountability and applying feedback

What We Offer:

Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.

Our Agency:

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!

CSO was voted a "Healthcare Industry Top Workplace" in 2023. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work. We encourage you to check us out!

CSO offers Training in: Trauma Informed Care, Motivational Interviewing, Cultural Diversity, Equity and Inclusion, Mindfulness Skills and more. 

EOE/AA