Care Coordinator - (ECM) Inland Empire - Amity Foundation

Amity Foundation, an internationally acclaimed Teaching, and Therapeutic Community is seeking compassionate and enthusiastic individuals with a desire to teach, learn and join our community as a Care Coordinator. This groundbreaking opportunity will allow you to work with our prison and re-entry programs helping the community and will also enhance your training and experience in the field.

About Amity:
Amity Foundation is a safe place where people can change in an environment that fosters trust; where new values can be formed; responsibility developed, and lasting relationships built. Amity is dedicated to the inclusion and habilitation of people marginalized by addiction, homelessness, trauma, criminality, incarceration, poverty, racism, sexism, and violence. Amity is committed to research, development implementation, and dissemination of information regarding community building.

Remembrance, Resolution, Reconciliation, Restoration, Renewal

About the Position:
The Enhanced Care Management (ECM) Care Coordinator (CC) is responsible for care coordination, improving health outcomes, enhancing satisfaction, and reducing unnecessary healthcare utilization. ECM is a comprehensive, student-centered approach to healthcare that aims to improve outcomes for high-need populations.  This involves the coordination of medical, behavioral, and social services to address the full range of student needs, focusing on those with complex and chronic conditions.  ECM programs are designed to optimize care delivery, reduce unnecessary hospitalizations, and improve the overall quality of life for students. The intention of our services is to help people who have not been able to get the needed help in terms of Housing, Mental Health, Substance Abuse treatment, and linkages to community resources to help minimize recidivism. The role of the ECM Care Coordinator is to help create a supportive network of services and resources for the client to prevent reincarceration and support long term permanent housing goals.
 
Job Type: Full-Time
Position: Non- Exempt
Hourly Range: $26.00 - $28.00
Location: Moreno Valley (Inland Empire)
     

What You Will Do:

• Provides care coordination and connection to services and social supports for ECM Students, including appointment scheduling and referral management.
• Provides ongoing monitoring of the Targeted Engagement List (TEL).
• Assigns Students to the appropriate ECM Care Team members based on risk category and available clinical data for ECM engagement activities.
• Primarily works with a caseload of Students identified as being low risk (Tier 3).
• Conducts periodic telephonic outreach and follow-up to low-risk ECM Students as outlined on the Shared Care Plan.
• Supports RN Care Manager, BH Care Manager, and Community Health Worker with delegated tasks.
• Assists in the coordination of appointments and referrals for physical and behavioral health appointments.
• Collaborates on Student care issues with other ECM Care Team Members, participating in weekly systematic case reviews and ad hoc case reviews, and consults with Registered Nurse Care Manager and/or the Behavioral Health Care Manager before taking any action that is clinical in nature.
• Connects ECM Students to other social services and supports they may need.
• Uses relationship-based strategies to engage Students in care as well as motivational interviewing.
• Assists with arrangements such as transportation, directions, and completion of durable medical equipment requests.
• Coordinates with ECM Students in the most easily accessible setting, within IEHP guidelines (e.g., could be student’s home, provider or regional office, or other setting).

What You Will Bring:
 

• Excellent interpersonal and communications skills and the ability to work effectively with a wide range of constituencies in the community and within the organization.
• Knowledge of contract parameters, objectives, milestones, and other deliverables.
• Knowledge of contracting process and associated local, state, federal and other regulations.
• Ability to integrate budgetary and service utilization data, forecast expenditures, and respond to ensure both effective provider utilization and budget compliance.
• Ability to multi-task, identify problems, provide recommendations to management teams, and implement any applicable systems.
• Ability to work constructively with diverse people and with parties that may have divergent perspectives and interests.
• Ability to clearly express concepts and direction, both orally and in writing, and to prepare complex reports, policies, and procedures.
• Understand and appropriately apply Amity policies and procedures and adhere to agency-wide practices and regulations.
• Strong oral and written communication skills.
• Proficient with software such as Microsoft Office Suite (Word, Excel. Email, Internet, etc.).

What We Bring:
 

• Medical, Dental, Vision.
• Paid vacation, sick time, & holidays.
• 401K, HSA, & Life insurance programs.
• Organization committed to community action.
• Community oriented workplace.

 

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