Care Coordinator - SYNERGY HomeCare of Idaho Falls

Are you passionate about making a difference in people's lives? Do you thrive in a dynamic environment where you can utilize your healthcare, administrative, and customer service expertise to provide exceptional care coordination? If so, we have the perfect opportunity for you!

We are seeking a dedicated Care Coordinator to join our compassionate team. As a Care Coordinator, you will play a crucial role in ensuring that our clients receive the best possible care while supporting our team with administrative and managerial duties.

Key Responsibilities:

• Care Coordination: Work closely with clients, families, and caregivers to create and manage individualized care plans.
• Customer Service: Provide exceptional customer service to clients, addressing their concerns and ensuring satisfaction.
• Administrative Support: Coordinates office management tasks, scheduling, and maintaining accurate records using AxisCare.
• Management/HR: Oversee caregiver assignments, assist in HR tasks such as hiring and onboarding, and provide ongoing support to the team.
• Bookkeeping: Manage financial records, assist with invoicing, billing, and payroll.
• Sales and Marketing: Help grow our business by participating in marketing initiatives and engaging with potential clients and partners.
• Case Management: Coordinate care and services for multiple clients, ensuring they receive timely and effective support.
• Organizational Skills: Maintain an organized workflow to ensure smooth day-to-day operations and adherence to care plans.
• Effective Communication: Serve as the point of contact between clients, families, caregivers, and healthcare providers to ensure clear, empathetic communication.

Qualifications:

• Minimum of a LPN/LVN certification.
• Minimum of 2 years of experience in a care coordination or case management role.
• Proficiency in using AxisCare or similar home care management software for scheduling.
• Excellent organizational skills, with the ability to multitask and prioritize in a fast-paced environment.
• Strong communication skills, both verbal and written, with a compassionate approach.
• Positive and gentle communication style.
• Able to handle stressful situations with calm and professionalism.
• Bilingual (English/Spanish preferred).

Why Join Us?

• Be part of a caring, supportive, and collaborative team.
• Make a meaningful impact in the lives of individuals and their families
• Professional growth opportunities in a dynamic healthcare environment.
• A workplace that values compassion, respect, and warmth.

If you're a compassionate, organized, and driven individual who meets the qualifications, we'd love to hear from you! Join us in providing exceptional care and support to those who need it most.

How to Apply:
Please send your resume and cover letter to [email] with "Care Coordinator Application" in the subject line.

We look forward to welcoming you to our team!